Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

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Article

Arthur Robbins Chatbot software in a pharmaceutical company
26th November 2018

How can the pharmaceutical industry implement chatbots? This article looks at one company's experience of working through and implementing a chatbot to handle medical information enquiries and discusses some of the issues to consider, such as partnering, regulatory considerations, implementation and lessons learned.

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Article

Steve Bynghall Why it's worth getting to know Office 365
23rd November 2018

Many organisations are using Office 365. Getting to know Office 365 and its constituent tools can help information and knowledge teams deliver services, as well as provide opportunities to provide expert guidance to help organisations get the most out of Office 365, including Outlook, SharePoint, MS Office, Teams and Skype for Business.

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Article

Andrew Lucas Mini review of IncFact - spotlight on privately held companies
22nd November 2018

This mini review looks at IncFact, a company information and business discovery engine covering up to three million US companies with a focus on those that are privately owned and midsized. We look at how IncFact can be used by companies for strategy and competitive intelligence as well as by private equity firms, and hedge funds for originating and sourcing deals and for due diligence.

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Report
Article

Robin Neidorf How to use technology clusters
16th November 2018

In our previous two articles on technology, we looked at the wide range of technologies and challenges an information team might need to understand as well as the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution. This final article provides a framework for thinking about how you can use these analyses to help your team develop the necessary skills, resources and partnerships.

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Article

Robin Neidorf Technology - focus on goals and desired results
13th November 2018

Technology is not the only important factor in the success of a business, however, information professionals need to understand when and how to incorporate it to achieve organisational goals. We previously looked at groupings of different technologies that can be used to meet certain needs within an organisation and in this article, we look at the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution.

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Article

Steve Bynghall Nine ways intranets are evolving
12th November 2018

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.

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