Product review of Knowledge360 from Cipher Systems (technology - search & user interface; outputs & alerts; administration)
2nd October 2018

The third part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, looks at the technological side of the product including customisation features, search and save content and how users can create projects to collaborate. We also focus on its visualisation options, in the form of dashboard widgets, and look at its Web Watch feature and use of machine learning and NLP.

Note: Full review (PDF) at /go/sub/report/3062

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Mini review of Vable Inbox
2nd October 2018

This mini review looks at Vable Inbox, an email management and forwarding tool for information managers and librarians in sectors from Vable's traditional stronghold of legal to its growing customer base in other areas, such as insurance, healthcare and pharmaceutical. We review how Vable Inbox can save time and create efficiencies, better surface and direct information, and we look at plans for future development.

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Community deck - Jinfo for optimising a team of researchers
2nd October 2018

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Product review of Knowledge360 from Cipher Systems (sources - content & coverage)
1st October 2018

The second part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, takes an in-depth look at the content available including global and regional data, as well as third-party and internal content. It also explores the company and sandbox dashboards which are the key ways for users to interact with and consume information in Knowledge360.

Note: Full review (PDF) at /go/sub/report/3062

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Comparing product satisfaction for Factiva vs Nexis users - 2018
28th September 2018

Factiva and Nexis remain the leaders in premium products for news and current awareness, over 75% of our research respondents named them as their primary premium product for current awareness. We drilled down and report back on how satisfied they are with their choice of platform, whether they're planning to change product, their views on specifics such as search, content, training, mobile, visualisations, price and more.

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Market landscape - CPA Global
27th September 2018

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Webinar deck - shedding light on how to measure value
27th September 2018

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Shedding light on how to measure value
5th June 2018

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Product review of Knowledge360 (key advantages; introduction; contact details)
27th September 2018

Knowledge360 from Cipher Systems LLC is a SCIP-certified end-to-end competitive intelligence solution designed to support market analysis. Jinfo last reviewed the product at the end of 2016 and in the first part of our new product review, we outline background on the company and product, look at which products it competes with, who uses it, and why it's proven to be of such value to its users.

Note: Full review (PDF) at /go/sub/report/3062

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Benchmarking through the finance lens
27th September 2018

Information teams in financial firms have specific concerns relating to that industry and this was reflected in a recent Community session which looked at benchmarking data and how this year's results shed light on best practice in the financial services and insurance arenas.

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