Content
Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.
Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.
Filter the list below:
Find out what's in store for Nexis
16th August 2017
A recent Jinfo Community session looked at how well content aggregation platforms meet user needs and we also invited a number of vendors to give their feedback on the discussion. In this article, Katy Fixter, general manager of the Research Segment at LexisNexis talks about how customers contribute to product development, what Nexis offers in terms of new enhancements, and how customers can use data feeds from Nexis into their own systems.
The secret to self-service success
15th August 2017
As our use of technology has increased, so too have our expectations. We expect more autonomy with our tools, both in the personal and work sphere. This article looks at self-sufficiency, and explores customisation, source selection and immediacy and offers some tips on how to work better with vendors to incorporate self-service tools into the organisation.
The importance of non-English language sources for current awareness
14th August 2017
Current awareness services often need to ensure that the strategic decision-makers in an organisation have access to correct information and are kept informed about major events and trends. However, not all relevant information is available in languages that we are familiar with. This article discusses the importance of industry-specific and non-English language sources and offers some tips on how to find them as well as some advice on how to look beyond the usual sources and incorporate new insights into your current awareness service.
How to satisfy your internal stakeholders for current awareness
10th August 2017
Each user is unique in the way they consume current awareness. We can get valuable insights into the priorities and fears of users by grouping them and identifying how they typically engage with news, alerts and updates. This article takes a lighthearted but insightful look at a few stereotypical groups of users within a law firm in order to see how our library patrons needs differ and the priorities for the information centre in dealing with those different needs.
Product review of Manzama (value - help & training; competitors; development; pricing)
4th August 2017
In the final part of Jinfo’s review of the specialised market intelligence platform Manzama, we look at the help options available, the competitor landscape and product development plans, pricing and the value it offers through its clear understanding of the content needs and working practices of its legal and professional services customers.
Note: Full review (PDF) at /go/sub/report/2866
Encourage your information team to take on new challenges
3rd August 2017
Information centre teams know that innovation is essential if their services are to remain relevant, but inspiring and sustaining innovative thinking is a challenge. A recent Jinfo Community session, led by Jinfo's director of research, Robin Neidorf, explored this topic and provided some specific actions that can be taken to encourage and support teams. They will also help you assess your team's readiness for innovative thinking and help you to incorporate it into team projects and work plans.
How Dow Jones is taking Factiva forward
3rd August 2017
A recent Jinfo Community session looked at how well content aggregation platforms meet user needs and we also invited a number of vendors to give their feedback on the discussion. In this article, Brian Gelinas, head of product strategy, knowledge & insight at Dow Jones talks about the importance of high-quality and trusted information and its associated cost, as well as changing customer demands and opportunities created by new technology, including the introduction of the new Dow Jones Data, News and Analytics platform (DNA).
Product review of Manzama (technology - search & user interface; outputs & alerts; administration)
3rd August 2017
In the third section of Jinfo's new review of Manzama, the specialised market intelligence platform, we look at the profile and search set-up, the extensive filtering options, charts and trends as well as the administrative functions and post-processing options.
Note: Full review (PDF) at /go/sub/report/2866
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Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
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Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025