Product Review of Manzama (Sources - Content & Coverage)
1st April 2015

In the second part of his review of the newly updated legal information service Manzama, Chris Porter looks at the precision and breadth of its sources and content coverage in areas from news websites to legal case filings and social media channels.

Note: Full review (PDF) at /go/sub/report/2478

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Results from FreePint Research into Visibility Part 3 - User Behaviour
31st March 2015

In the third part of her analysis of FreePint's research into visibility, Robin Neidorf focuses on the findings around user behaviour. The results include a useful list of suggestions and ideas for how to connect directly with users on their own terms in ways that are meaningful to them. Barriers to influencing user behaviour are scrutinised and we asked respondents to rate the importance of different tools and activities in influencing user behaviour around information visibility.

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Q&A with Martin White - Information Scientist
31st March 2015

FreePint interviews Martin White, specialist in enterprise search, intranet and information management strategy. The conversation covers the origins of computer-based search applications, his definition of enterprise search, and whether we should be investing in better search technology. We also asked about his book "Enterprise Search", first published around two years ago, to find out what will be new in the second edition coming out this year.

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Product Review of Manzama (Introduction; Value; Contact Details)
31st March 2015

In the first section of his four-part article, Chris Porter introduces an in-depth review of the updated Manzama, an easy-to-use current awareness service for lawyers and other professional services users.

Note: Full review (PDF) at /go/sub/report/2478

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Q&A with Tallyfy - Innovations in Information Delivery
30th March 2015

FreePint interviews Amit Kothari, founder and managing director of Tallyfy, a new tool to enable managers to easily share processes. Shimrit Janes asks for Amit's views on the challenges of making information more visible and he shares his concept of the three key strands of visibility: internal visibility of information, external visibility of information, and many-to-one visibility. He also gives his opinion on big data and why he feels the ultimate judge of new tools and technologies should be the people in the company who deliver revenue and value.

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Does Digital Technology Pervade Our Lives?
30th March 2015

Many of us can empathise with those people who declare they have become "addicted" to the latest digital technology. This might be Twitter, Facebook or a similar technology. Irrespective of the type of digital tool it can be all too easy to find yourself spending significant amounts of time using it and becoming "addicted". But is this really really true? In a recent article Paul Miller from the Digital Workplace Group argues that digital addiction is just a myth. James Mullan discusses whether addiction to the latest tools and technologies is a real problem.

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Results from FreePint Research into Visibility Part 2 - Content
30th March 2015

In the second part of her analysis of FreePint's research into visibility, Robin Neidorf digs down into the findings relating to content. Respondents were asked how they rate varying types of content such as licensed or inbound email content, as well as a host of other variations such as dissertations and research whitepapers. Questions also looked at the goals and objectives of visibility work and barriers to progress such as licensing issues and free search engines. Variations by industry were also investigated.

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Facilitating Discovery and Delivering Awareness for Users
30th March 2015

Delivering content to users which is of value to them but they did not necessarily know exists is likely to become more advanced in the near future due to the launch of "intelligent" algorithm-driven products like Delve in Office 365. However, Steve Bynghall explains, there are still a number of other options for organisations which aid this type of discovery. These including using activity streams, designing digital channels which bring different sources of information together, designing good search interfaces and encouraging curation and knowledge-sharing behaviours.

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The Building Blocks of Visualisation - Part 1 of 2
30th March 2015

Larry Rafsky, chairman and chief scientist at Acquire Media, outlines how technology can provide news insight through mining a fresh set of data using exploratory tools such as visualisation and statistical graphic techniques. He also explains how visualisation can help researchers arrive at additional conclusions that might have been missed, to fuel further investigations or to grasp the news media with new understanding.

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Results from FreePint Research into Visibility Part 1 - Tools and Technologies
27th March 2015

Robin Neidorf analyses FreePint's recent research into visibility, and focuses on those findings around tools and technologies in use and planned. Respondents also gave comments on areas of specific concern and areas of interest, such as analytics and visualisation, the effect of internal culture, and which department or team is responsible for primary decision-making for technology relating to information discovery. The results are also examined by key industry and differences highlighted. A useful set of next steps covers questions such as estimating minimum viable resources required to make discovery technology a success.

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