Steve Bynghall Facilitating Discovery and Delivering Awareness for Users
Jinfo Article

30th March 2015

By Steve Bynghall

Abstract

Delivering content to users which is of value to them but they did not necessarily know exists is likely to become more advanced in the near future due to the launch of "intelligent" algorithm-driven products like Delve in Office 365. However, Steve Bynghall explains, there are still a number of other options for organisations which aid this type of discovery. These including using activity streams, designing digital channels which bring different sources of information together, designing good search interfaces and encouraging curation and knowledge-sharing behaviours.

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