What does GDPR add to the Data Protection Act?
24th April 2018

In February, SLA Europe president, Katharine Schopflin, presented a webinar in which she examined the imminent changes to existing data protection legislation. This article presents some of the highlights from this webinar and looks at some of the myths around the General Data Protection Regulation (GDPR) and what organisations need to do to be compliant.

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Product review of RefTracker from Altarama (sources - content & coverage)
24th April 2018

In the second part of our product review of Altarama's RefTracker, a browser-based reference and request management system, we look at the wide variety of sources that can be added to this enquiry management system, as well as the ability to create a knowledge database to help save time. We also highlight the many language options available within the product and how this benefits an organisation.

Note: Full review (PDF) at /go/sub/report/2990

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Q&A with HBR Consulting - meeting the demands of modern law firms
23rd April 2018

Jinfo interviewed Donna Terjesen, managing director of research and information services at HBR Consulting, to find out more about its outsourced library solutions for law firms and corporations. We discover how outsourcing can bring additional skills to the table as well as cost savings and why it is seen in a positive light by those who use it.

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Product review of RefTracker from Altarama (key advantages; introduction; contact details)
23rd April 2018

RefTracker from Altarama is a browser-based reference and request management system and is used globally by libraries, museums and archive services, as well as a host of corporate clients in sectors such as banking and finance, defence, energy, healthcare, insurance, law, manufacturing, media, pharma and publishing. In the first part of our product review, we take a closer look at the product and company behind it as well as some of the ways it can benefit an organisation, who its key competitors are and how the product is likely to evolve in the near future.

Note: Full review (PDF) at /go/sub/report/2990

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Product review of RefTracker from Altarama
23rd April 2018

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Community deck - it's time to tear up your department
21st April 2018

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The evolution of chatbots in the workplace
18th April 2018

Following on from our article last year on the potential value of chatbots in the workplace and specifically for the information profession, this article examines their evolution and highlights some of the latest trends to emerge, including the productisation driven by messaging platforms, the growth of voice assistants and chatbots in information services.

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Product review of InfoNgen (value - help & training; competitors; development; pricing)
18th April 2018

In the final part of our new product review of InfoNgen, a web monitoring and aggregation service from EPAM Systems, we highlight the product's key value, in particular, its search functionality, industry vertical focus, and distribution capabilities. We also look at the help and training available as well as its competitors from Cision and Meltwater in the PR market to Manzama and LexisNexis Newsdesk in the legal market, whilst in the corporate sector, there is Digimind, Dow Jones Factiva, and Comintelli. The company also has some exciting product developments in the pipeline including the enablement of artificial intelligence (AI) and voice-activated query building.

Note: Full review (PDF) at /go/sub/report/2989

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Webinar deck - the unique role of information professionals in an AI age
18th April 2018

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The unique role of information professionals in an AI age
19th February 2018

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