Jinfo Subscription Report Jinfo research into end-user training strategy
Jinfo Report

17th April 2025

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Abstract

Jinfo surveyed the product training provisions for end-users from Q4 2024 to Q1 2025.  

Information managers from nine sectors responded to our questions to provide a comprehensive insight into their training programmes, revealing a remarkably consistent set of practices and experiences.

This report contains an overview and analysis of the findings of the research, including suggested actions for information managers and vendors to deliver the best training strategies for end-users.

Contents:
  • Introduction and context
  • About the contributors represented
  • Who provides the training?
  • Live training is best
  • Training duration – short and sweet!
  • Reaching your audience
  • Work on your delivery
  • Resource constraints
  • Measuring success
  • Are you planning any improvements to your training programs in the next 12 months?
  • What one thing would you change to maximise the impact of training your colleagues?
  • Conclusion.

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Access to this report is available through a Jinfo Subscription, which will help your organisation:

  1. Save time and money
  2. Re-invent information services
  3. Define, measure and communicate information value.

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