Jinfo: Product Review of EBSCO Discovery Service

Product Review of EBSCO Discovery Service
Jinfo Report

15th February 2016

Abstract

EBSCO Discovery Service (EDS) is premium content supplier EBSCO's world-leading tool for single search across all an information centre's resources.

This review:

Introduces its work with partners and clients and sums up how it provides value to organisations.
Looks at implementation, search response and filtering, content provider partners and how it promotes discovery.
Looks at how EDS can be used to target results, and the options are for customisation, search strategy and outputs. Help and support and the mobile offering are also discussed.
Summarises the support available and describes EDS' main competitors: ProQuest's Summon and Primo from Ex Libris. Rounds up with plans for future developments and a summary of the pricing structure.

Reviewed by Sophie Alexander

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