Jinfo survey - exploring discovery services - 2017
Jinfo Report

30th May 2017

Abstract

Jinfo conducted a survey in March-April of 2017, inviting information professionals to comment on how they understand the term discovery services. The research involved open-ended interviews, a survey and follow-up interviews with more than 40 organisations with the largest respondent pool representing pharma and biotech, electronics and engineering, and chemistry and material sciences.

The report covers:

• What the phrase "discovery services" means to respondents
• The types of tools and systems associated with discovery systems
• The primary functions associated with discovery systems
• User needs around discovery
• Cross-disciplinary, specialised content and other variables
• Integration with other systems
• Why some organisations are not pursuing discovery systems
• The most important capabilities of discovery systems
• Perceptions of web-scale discovery services and broad groupings
• How discovery technologies address user needs for discovery
• Deployment of web-scale discovery services
• Complementary systems and tools such as enterprise content services, link resolvers and data analysis tools.

Produced by Elizabeth Trudell.

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