Jinfo Subscription Report Product review of the InfoDesk product suite
Jinfo Report

15th September 2017

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Abstract

In our updated product review of the InfoDesk product suite, the content integration and information management solution, we look at its unique ability to provide federated access to different types of content, typical use-cases, and we also highlight the value the service brings to its customers in large organisations. This updates our 2014 review.

This review:

  • Introduces the InfoDesk product suite

  • Focuses on four types of capability: viewing company snapshots; semantic search; InfoPro mobile app; InfoDirect API

  • Highlights its value and use-cases

  • Looks at some of the changes since Jinfo's 2014 review

  • Contains a detailed section on sources, including its comprehensive API integration and specialised news content

  • Explores the platform's technology, with a particular focus on the user interface and ease of use to outputs and alerts

  • Covers product maturity and development plans

  • Includes pricing information

  • Highlights the competitor landscape with alternative offerings including the Alacra solution for creating "pitchbooks" of company profiles (Alacra Portals) and Acquire Media's NewsEdge.

Reviewed by Chris Porter

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  2. Re-invent information services
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Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development
claire.laybats@jinfo.com


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