Jinfo: Product review of the InfoDesk product suite

Product review of the InfoDesk product suite
Jinfo Report

15th September 2017

Abstract

In our updated product review of the InfoDesk product suite, the content integration and information management solution, we look at its unique ability to provide federated access to different types of content, typical use-cases, and we also highlight the value the service brings to its customers in large organisations. This updates our 2014 review.

This review:

Introduces the InfoDesk product suite
Focuses on four types of capability: viewing company snapshots; semantic search; InfoPro mobile app; InfoDirect API
Highlights its value and use-cases
Looks at some of the changes since Jinfo's 2014 review
Contains a detailed section on sources, including its comprehensive API integration and specialised news content
Explores the platform's technology, with a particular focus on the user interface and ease of use to outputs and alerts
Covers product maturity and development plans
Includes pricing information
Highlights the competitor landscape with alternative offerings including the Alacra solution for creating "pitchbooks" of company profiles (Alacra Portals) and Acquire Media's NewsEdge.

Reviewed by Chris Porter

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