Market landscape - chatbots
Jinfo Report
6th December 2019
Abstract
Information managers are starting to think about whether they should incorporate chatbot technology into their information strategy to help boost both the productivity of their teams and to improve response times for users. There are a multitude of chatbot providers on the market, with most of the offerings geared towards sales and marketing activities, although the technology can be adapted to meet a range of help desk requirements. We have selected nine of the most highly rated providers for this market landscape.
By Andrew Lucas
Content Access
Access to Jinfo articles and reports is a benefit of a Jinfo Subscription.
Does your organisation have a Jinfo Subscription?
"Yes, we subscribe"
Please sign in here so that we can check your access to this item:
"Not yet"
Gain access to this report with a Jinfo Subscription. It will help your organisation:
- Save time and money
- Re-invent information services
- Define, measure and communicate information value
"Don't know"
Submit the Subscription Question form to find out if someone in your organisation already has a subscription or to discuss your questions or requirements.
Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.
Claire Laybats
Head of Commercial Development
claire.laybats@jinfo.com
- Report title: Market landscape - chatbots
- Pages: 12
- Link to this page
- View printable version
- Categories:
Related articles:
- Chatbot software in a pharmaceutical company
Monday, 26th November 2018 - The evolution of chatbots in the workplace
Wednesday, 18th April 2018 - Chatbots - overhyped or helping hand for the information professional?
Thursday, 6th April 2017
Related reports:
- Market landscape - internal communication tools
Wednesday, 15th April 2020 - Market landscape - digital adoption platforms
Tuesday, 17th December 2019
Improve your negotiation position, measure performance of your portfolio of external content, and communicate more effectively with stakeholders.
A Jinfo Subscription gets you access to activity-based content to move your projects forward, plus dynamic peer group discussions on meaty topics.
- Enhancements to the Jinfo website
Thursday, 21st January 2021 - Research update - what matters most to smart information managers
Thursday, 21st January 2021 - Research update - what's your focus in 2021?
Thursday, 7th January 2021
Articles:
- Mini review of M-Brain's Intelligence Plaza
Monday, 18th January 2021 - Product review of Aurora FirstLight (value - purchasing, development and competitor landscape)
Thursday, 14th January 2021 - Product review of Aurora FirstLight (technology - search & user interface; outputs & alerts; administration)
Wednesday, 13th January 2021
Reports:
- Product review of Aurora FirstLight
Monday, 11th January 2021 - Market landscape - patent products
Monday, 21st December 2020 - Product review of TRG Screen's Quest
Friday, 18th December 2020
- Negotiation clinic - role-play and Q&A (Community) Tuesday, 13th April 2021
- Usage data in contract negotiations (Community) Tuesday, 23rd March 2021
- Pricing models for information and data licensing (Community) Tuesday, 2nd March 2021
- Comparative product evaluation - breaking it down into manageable pieces (Webinar) Tuesday, 19th January 2021
- The importance of current awareness tracking (Webinar) Tuesday, 12th January 2021
- State of the Industry, 2021 (Webinar) Tuesday, 5th January 2021