Webinar deck - risk assessment on information service quality
Jinfo Report
27th May 2020
Abstract
Download the deck and notes from our May Webinar, "Risk assessment on information service quality - find your strengths" led by Rebecca Brizi.
Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption?
This webinar shows you how to complete the analysis of strengths and challenges on operations, staff, customer service and value.
This is the slide deck and speaker notes from the Jinfo webinar, "Risk assessment on information service quality - find your strengths", which ran on 19th May 2020
Content Access
Access to Jinfo articles and reports is a benefit of a Jinfo Subscription.
Does your organisation have a Jinfo Subscription?
"Yes, we subscribe"
Please sign in here so that we can check your access to this item:
"Not yet"
Gain access to this report with a Jinfo Subscription. It will help your organisation:
- Save time and money
- Re-invent information services
- Define, measure and communicate information value
"Don't know"
Submit the Subscription Question form to find out if someone in your organisation already has a subscription or to discuss your questions or requirements.
Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.
Claire Laybats
Head of Commercial Development
claire.laybats@jinfo.com
- Report title: Webinar deck - risk assessment on information service quality
- Pages: 18
- Link to this page
- View printable version
- Categories:
- Risk assessment on information service quality - find your strengths
Thursday, 7th May 2020
Improve your negotiation position, measure performance of your portfolio of external content, and communicate more effectively with stakeholders.
A Jinfo Subscription gets you access to activity-based content to move your projects forward, plus dynamic peer group discussions on meaty topics.
- Research update - aspiring to “strategic”? You’re in good company
Thursday, 18th February 2021 - Research update - assess your strategic portfolio management needs
Thursday, 4th February 2021 - Become a more strategic content portfolio manager
Thursday, 28th January 2021
Articles:
- Dashboard and collaboration (use-case - intelligence)
Wednesday, 17th February 2021 - Comparison of content management features (use-case - intelligence)
Tuesday, 16th February 2021 - Mini review of Global Market Model
Tuesday, 2nd February 2021
Reports:
- Community deck - State of the industry, 2021
Wednesday, 24th February 2021 - Product review of Aurora's FirstLight
Monday, 11th January 2021 - Market landscape - patent products
Monday, 21st December 2020
- Negotiation clinic - role-play and Q&A (Community) Tuesday, 13th April 2021
- Usage data in contract negotiations (Community) Tuesday, 23rd March 2021
- Pricing models for information and data licensing (Community) Tuesday, 2nd March 2021
- Comparative product evaluation - breaking it down into manageable pieces (Webinar) Tuesday, 19th January 2021
- The importance of current awareness tracking (Webinar) Tuesday, 12th January 2021
- State of the Industry, 2021 (Webinar) Tuesday, 5th January 2021