Risk assessment on information service quality - find your strengths
19th May 2020
[Focus: Risk Assessment]
Jinfo's article, "Risk assessment on information service quality" identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption?
Review the worksheet, then review this recorded webinar, where our analyst walks through how to complete the analysis of strengths and challenges on operations, staff, customer service and value. Get a practical overview through this 30-minute session to make progress with assessment and prioritisation of risks.
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Wednesday, 27th May 2020
"I never before fully appreciated the role the information service plays in R&D productivity and innovation. This isn't something that benefits our department; this is something that benefits the whole of R&D."
You can make the impact of information on successful R&D visible and measurable, with Value Chain analysis.
Let us help you map Jinfo's Focus areas to your particular challenges with information strategy and operations.
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- Centre of Excellence (step five - your evolution work plan)
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- Centre of Excellence (step four - assess your team’s characteristics)
Tuesday, 22nd June 2021
- Centre of Excellence (step three - envision your Known Fors)
Thursday, 10th June 2021
- Community deck - negotiation role-play for content licensing professionals
Monday, 18th October 2021
- Community deck - teeing up value-based budget conversations for content licensing
Thursday, 30th September 2021
- Community deck - Centre of Excellence - make progress on your evolution, with your peers
Friday, 23rd July 2021
- Investment philosophies for strategic portfolio management (Community) Thursday, 2nd December 2021
- Negotiation role-play for content licensing professionals (Community) Thursday, 7th October 2021
- Teeing up value-based budget conversations for content licensing (Community) Tuesday, 21st September 2021
- Value Chain (step five - putting the Value Chain together) (Webinar) Tuesday, 31st August 2021
- Value Chain (step four - measurement - selecting and collecting data) (Webinar) Monday, 30th August 2021
- Value Chain (step three - your contributions to the Value Chain) (Webinar) Friday, 27th August 2021