Articles by Barbara Hirsh:

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Commercial awareness for information professionals
Monday, 7th October 2019

Commercial skills are a prerequisite for information professionals within any industry. This article sets out to not only define these skills but offers some techniques and practical steps to help you develop them, and in the process think about what your company does, what information it needs, who your clients are and how to communicate effectively.

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Tackling the challenge of keeping up to date with technology
Wednesday, 9th January 2019

Technology is constantly evolving and information professionals have to keep up with new developments and end-users want reliable information without having to understand the technology behind it. This article uses mini case studies to explore how information professionals can keep up to date with technology and implement the best solution in areas from single sign-on (SSO) to tender information and extracting citations.