Research update - how to measure ROI
Jinfo Blog

By Robin Neidorf

Abstract

How to use your remaining 2016 budget to maximise opportunities and value next year.

Item

If you have remaining 2016 budget that needs to be spent before the end of the calendar year, consider:

• Purchasing a new Jinfo Subscription to support content purchasing, knowledge management, information strategy and research management throughout 2017
  
  
• Adding seats or Community sessions to your existing subscription (prorated to your current subscription - complete our form and we'll prepare a quote)
  
  
• Pre-paying for consulting hours (we offer a discount with prepayment - tell us what you need, and we'll go from there).

Defining and measuring value

Jinfo addresses fundamental challenges of information services, including the ever-present conundrum of how to measure ROI.

In a recent blog post, I discussed the Jinfo Model for developing an approach to understanding and measuring value.

The accompanying report (included in the Jinfo Subscription) walks you through a series of exercises to shift thinking and discussion around value. Use it to build or refine your 2017 strategy and communications plans.

Taking giant strides 

In a recent strategy workshop, a participant commented, "I know where we are today, and I know where we need to get to. I don't know how we're going to get from here to there."

I wish we could say there was a magic formula that would work for every organisation. But we can provide a framework for developing the approach that makes sense for you.

Mapping risk and maximising opportunity

To do so, we document and share what the best information services do to manage risk and maximise opportunity relating to information:

• How to influence and shape data analytics
• How to deliver the right blend of current awareness resources
• How to ensure all knowledge workers are developing information competencies
• And the emerging roles of information professionals and teams in healthy, effective organisations.

Learn what the best information services do. Then adapt and emulate to close the gap between "here" and "there". Your new subscription, options or consulting projects can help.

This item was featured in the most recent Jinfo Newsletter. The Jinfo Newsletter brings you updates on Jinfo's research, latest resources and tips. If you're not yet receiving it, register here (free).

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