Jinfo model for developing an approach to understanding and measuring value
Jinfo Report
9th November 2016
Abstract
Value is more than cost or usage, searches or seats; the definition varies across organisations and is hard to quantify. Jinfo's "Model for developing an approach to understanding and measuring value" which contains a number of activities to use in your own organisation to help you develop your own formula (or, more likely, set of formulas) to answer the question of value.
This model:
- Describes how, before measuring value, you need to understand the organisation's goals
- Outlines six categories of business goals
- Includes a table to map the objectives against characteristics of information products and services
- Explains how using this in your business can generate more meaningful discussions about return on investment
- Reveals why it's important to research and understand what different stakeholders think about value and the different perspectives they bring through viewpoints, business objectives, engagement and influence
- Includes a stakeholder mapping exercise
- Explains how to achieve "best measurements" for your organisation and your business objectives, and where the data to feed into those measurements could come from
- Includes an activity that will allow you to develop the right metrics to validate the impact of information products and services in your organisation
- Contains our "checklist for reframing value approach and measurement" which will help you work through the components of value, and budget staff time every year to work on reviewing and revising your methods of measuring value, to respond to changing priorities.
Produced by Robin Neidorf
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- Report title: Jinfo model for developing an approach to understanding and measuring value
- Pages: 14
- Link to this page
- View printable version
- Documenting the value chain (part 3 - innovation)
Wednesday, 26th June 2019 - Documenting the value chain (part 2 - efficiency)
Tuesday, 25th June 2019 - Documenting the value chain (part 1 - growing revenue)
Friday, 21st June 2019 - Information centres in unusual places
Tuesday, 27th June 2017 - Getting clarity on data analytics projects
Thursday, 5th January 2017 - Strategic planning - setting strategic objectives
Monday, 14th November 2016 - Strategic planning - understanding stakeholders and what they value
Friday, 11th November 2016 - Strategic planning - aligning information strategy with the business
Thursday, 10th November 2016 - Strategic planning - value depends on context
Wednesday, 9th November 2016
Vendor adoption of AI
Community session
23rd May 2024
AI prompting and AI-sourcing, US private companies, and Jinfo on YouTube
Blog posting
10th April 2024
April 2024 Update
YouTube video
10th April 2024
- AI prompting and AI-sourcing, US private companies, and Jinfo on YouTube
10th April 2024 - AI practical actions, prompting and outsourcing
6th March 2024 - GenAI and ESG wisdom of the Jinfo crowd
13th February 2024
- Jinfo Community session (TBC) (Community) 20th June 2024
- Vendor adoption of AI (Community) 23rd May 2024
- Offshore, outsource or AI-source? (Community) 16th April 2024