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Sarah Dillingham Unlock the business value of your information - public sector business intelligence survey
22nd March 2012

Microsoft and The Register recently held a webinar to share the results of their latest survey on public sector business intelligence. The results turned few surprises with the exception of one very overlooked but critical business information tool.

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Africa S. Hands No Statistical Abstract? Get Creative
21st March 2012

Last year a bill was passed that, in effect, reduced the U.S. Government Printing Office’s budget. As a result, the U.S. Census Bureau would cease data collection for the Statistical Compendia program. The Nebraska Library Commission through its NCompass Live weekly online series, presented a webinar with James Shaw, “Learning to Live Without a Statistical Abstract”.

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Robin Neidorf Exciting enhancements get users what they need
20th March 2012

We've been working hard on reorganising FreePint Family content to make it work more effectively for enterprise users. We've listened carefully to feedback from customers, and I'm excited to share the following important changes...

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Michelle Manafy Libraries, learning and the bottom line
20th March 2012

This month I had the privilege of speaking at two library events. The first was a remarkable response to a lack of budget for employee travel. The New York Public Library system employs hundreds of librarians. Thus, it isn't a great surprise that it can't afford to send many of them to conferences and educational events.

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Martin Belam Space shuttles and parrots: Providing incentives for collaboration and knowledge sharing
20th March 2012

Can prizes encourage collaboration and knowledge sharing on the corporate intranet? ConocoPhillips and BP Amoco seem to think so.

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Africa S. Hands A look at a week of FUMSI tweets
20th March 2012

As information professionals we're sharing a wide range of articles and resources on Twitter. Here's a bit of what FUMSI editors shared this week.

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Tim Buckley Owen "Overlapping and at cross-purposes" - music to information professionals' ears?
20th March 2012

A recent report from Thomson Reuters outlines the growing workload of compliance officers despite the number of products now available to help them. Keeping abreast of regulatory changes and compliance is a challenge for many, but one where information professionals will continue to find themselves needed.

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Tim Buckley Owen Social CRM - who will make port safely?
19th March 2012

Social customer relationship management grows in importance with Salesforce, in particular, dominating and launching new products. However, Gartner warns that there may be too many overlapping solutions being offered to too small a market in this field.

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Penny Crossland Britannica v Wikipedia - which site will you trust?
18th March 2012

Encyclopaedia Britannica will no longer be published in hard copy and will be available in digital format only. Unlike its rival Wikipedia, it will continue to written and fact-checked by experts and will not be free. There's an annual fee for the online version or a monthly charge for the iPad app.

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Ann Marie Plankey No sale: Avoid transaction-focused messaging
16th March 2012

Percent-off offers are tempting to implement but rarely deliver the sales hoped for. Account manager Ann Marie Plankey explains why... and what to try instead.

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