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Tim Buckley Owen "Overlapping and at cross-purposes" - music to information professionals' ears?
20th March 2012

A recent report from Thomson Reuters outlines the growing workload of compliance officers despite the number of products now available to help them. Keeping abreast of regulatory changes and compliance is a challenge for many, but one where information professionals will continue to find themselves needed.

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Tim Buckley Owen Social CRM - who will make port safely?
19th March 2012

Social customer relationship management grows in importance with Salesforce, in particular, dominating and launching new products. However, Gartner warns that there may be too many overlapping solutions being offered to too small a market in this field.

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Penny Crossland Britannica v Wikipedia - which site will you trust?
18th March 2012

Encyclopaedia Britannica will no longer be published in hard copy and will be available in digital format only. Unlike its rival Wikipedia, it will continue to written and fact-checked by experts and will not be free. There's an annual fee for the online version or a monthly charge for the iPad app.

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Ann Marie Plankey No sale: Avoid transaction-focused messaging
16th March 2012

Percent-off offers are tempting to implement but rarely deliver the sales hoped for. Account manager Ann Marie Plankey explains why... and what to try instead.

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Jenny Robertson My Favourite Tipples: March 2012
15th March 2012

As a librarian in the commercial sector, I have worked with a wide variety of specialist subscription sources, but often find myself searching for resources that answer random questions posed by business analysts, usually with the proviso: “Oh, by the way, they MUST be free”. The ones with relevance to me outside of work are the ones I remember, and consequently are the ones I use again and again.

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Alison Miller Working together to communicate and collaborate with stakeholders - a FUMSI Editorial
15th March 2012

We know that every organisation has stakeholders that they must consult in decision-making and consider in this results-driven society. This is true for large companies, small businesses, international industries, and national issues and production. The articles in this issue of FUMSI Magazine show that there are many tools and methods that can be used to defragment areas of our rapidly changing world to improve internal and external communication, facilitate networking and increase opportunities; all of which can enhance our value proposition.

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James Mullan Facebook launches interest lists
15th March 2012

Do you like to organise your friends into lists on Facebook? Yes, then you'll definitely be interested in a new feature launched by Facebook last week. The feature, called "interest lists", allows users to turn Facebook into their own personalised newspaper, incorporating feeds of subjects and topics that matter to that user.

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Helen Clegg Panjiva mini review: Part 2
15th March 2012

In Part 1 of this review, we looked at the basics for Panjiva, a research tool for the procurement community. In this post, we’ll take a deeper dive into functionality.

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Joanna Ptolomey Technology moving into range
15th March 2012

The UK Office for National Statistics measures inflation via a basket of everyday goods which also acts as a social barometer. Recently mobile content and technology show an increase in demand along with a growing trend for internet and 3D TVs.

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Tim Buckley Owen Prepare to be targeted - if I can find your data
14th March 2012

Most people are not happy that their search data is being used to target advertising. However, they might worry less if they realised that the data companies acquire about them is lost almost at once – although, of course, this creates opportunities for information professionals.

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