Web 2.0 + Intranet: Connected Users [ABSTRACT]
1st March 2008

This article is based on a joint presentation made at Online 2007 by Helen Day, Executive Director, Intranet Benchmarking Forum (IBF) and Mark Morrell, BT intranet manager. It combines the findings reported in an IBF research report into Web 2.0 use 'inside the corporate firewall' across large organisations, with examples of BT's use of Web 2.0 on their intranet; specifically discussion forums, blogs, RSS feeds and wikis.

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Laughing at the CIO [ABSTRACT]
1st March 2008

Any book the uses the phrase "smack-down" in complete seriousness is okay by me. Bob Boiko's book Laughing at the CIO: A Parable and Prescription for IT Leadership succeeds in great part due to its frank and humourous approach. Touted as "the ultimate cure for executive infophobia" by fellow info guru Peter Morville, Laughing at the CIO offers pragmatic, attainable solutions for how to put the "I" back in "IT".

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Life Beyond Google: Some of the Best of the Rest [ABSTRACT]
1st March 2008

Google is still the behemoth of search engines, but there is a plethora of alternative search engines that provide features not readily available on Google. They may not have Google's range of products and services but, after all, how many free unlimited-storage email services do you need?

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RSS Feeds: Managing the Mechanism [ABSTRACT]
1st March 2008

The great promise of RSS feeds was that they would save us from information overload. However, when subscribing to more feeds every day is just a click away, we can all too easily become swamped by the very mechanism that was meant to help us.

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Is ‘good enough’ good enough?
28th February 2008

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Northern Rock – a bigger issue than we think?
18th February 2008

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The happy knack of finding unknown unknowns
16th February 2008

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So you think you’re an expert?
8th February 2008

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Statistics: Can You Really Believe the Figures? [ABSTRACT]
1st February 2008

Hard, objective, accurate, definitive, precise numbers are beguilingly appealing. Yet in reality numbers are often subjective, vague, provisional and need to be qualified - they can even be downright misleading. So a few key danger zones are highlighted here and some elementary precautions suggested. They may seem 'self-evident'. However, a vast number of examples could be quoted to show that simple errors often trip up even sophisticated research.

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Evaluating Researchers: Developing a Skills Matrix [ABSTRACT]
1st February 2008

We probably all have an idea of what a good researcher is capable of doing and what kind of skills that person possesses. We also know when we provide good quality and what kind of skills we use when doing this - or do we?

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