April 2026 update
Jinfo Blog

1st April 2026

By Anja Chemnitz Thygesen

Abstract

• Teams and AI reports & blog posts
• BASF demo of Qknows
• Focus this month on AI licensing
• Next research focus: Training users in AI
• A warm farewell.

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What a month! March really brought a sense of spring energy to Jinfo and the wider community.

We've been continuing the conversation on how AI is being applied in practice, including the important questions around managing AI and licensing.

Learnings from our focus on Teams and AI 

Our new report "Team roles and AI: priorities for information leaders" explores how expectations of information professionals are evolving:

1. A more consultative role
2. Information teams shaping AI use
3. New ways of organising teams
4. Skills that matter in an AI environment.

Read the report and a summary on the Jinfo Blog.

At the same time there is a clear paradox: while AI promises efficiency, it is often increasing demand – particularly through verification, validation and facilitation.

Our second new report offers "Six ways AI is reshaping workload, expectations and responsibility for information leaders", which is also summarised on the blog.

From insight to practice: conversations within the Jinfo community

Several themes have been brought to life through our community during the month of March.

We had a very insightful and unique live demo of BASF's AI-enhanced knowledge platform, which integrates both internal and external knowledge on one platform.

If you haven't read it yet, see the Jinfo report "How to develop a proprietary knowledge and information management platform" with many tips on building such a system yourself.

The demo was the perfect lead-in to our focus on licensed content and AI.

This was explored at our co-hosted in-person event with the Financial Times, "Licensing the Future", at their headquarters in London, UK. Read about it (and see photos) on the Blog.

We'll be reporting in detail soon, alongside last month's fabulous Jinfo Community session "Licensed content and AI".

The key takeaway from all sessions in March is clear:

"Within our community and across the wider industry – and most importantly, between vendors and end-users – we need to keep the conversation going."

As we move into April, we will continue this conversation and research in the Community session "Training users in AI" (register now).

A warm farewell

So, we mark Stephen Phillips' final chapter at Jinfo on a real high. We thank him very much for his many contributions and wish him all the very best for his retirement.

And, as always, we welcome your feedback and suggestions about the areas we should be researching.

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