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FreePint Newsletter No.377
20th June 2013
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Experiences in FreePint Engagement
Live events enable us to sit down face to face to build and cement professional relationships. The past month has offered a bonanza of in-person opportunities:
- Perfect Information Conference near London, in May: I presented a session on mobile content deployment in the enterprise, based on our research over the past three years. Participants were so eager to discuss the ideas that the organisers squeezed in an additional session on the first afternoon of the event.
- SLA Annual Conference in San Diego, in June: read more about the news, announcements, and impressions of the event, including a highly engaged breakfast meeting I led on big data.
- SIIA Investment Conference in New York, in June: growing a publishing company isn't easy, but interaction with FreePint's peers provided a lot of fresh ideas about new opportunities and ways to address challenges.
Increasingly, however, we need to increase engagement even when we don't have the opportunity to share coffee and chat. That's one of the reasons I've been so pleased with the development of FreePint Communities of Practice (CoP). I run our CoP on Mobile Deployment in the Enterprise, and I love being able to consolidate and present research to a small group of people and get their immediate feedback. We sometimes make transcriptions of CoP calls available as articles - check out the most recent, on vendor "chaos" in mobile content delivery.
All the feedback, questions and comments I've heard over the last few months tell me that there's interest in learning about options for media monitoring and news aggregation.
So, for customers with a FreePint Subscription at the Team level and higher, I am hosting some confidential Community of Practice conference calls to share research on aggregators and monitoring, and discuss the variables that affect purchase and usage choices. Read more about this Subscriber-only benefit here.
My first invitations to participate quickly resulted in full registration, so I added a second call... which is also already full. Clearly the topic has struck a nerve.
 What hits your nerve? What topics would compel you to engage more closely with your peers, with vendors and with FreePint? Email me at robin.neidorf@freepint.com with your suggestions. And if you haven't yet, please complete our form to indicate your interest in FreePint Topics, so we can keep you informed about opportunities that match your interests.
By Robin Neidorf
Director of Research, FreePint
robin.neidorf@freepint.com
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My Favourite Tipples
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 By Roger Farbey
The sources shown below are not all work-oriented but are ones I use daily or frequently. Frankly, it is difficult to think of sources with which everyone else is not already acquainted and that I use not just daily but hourly (I'm thinking here of - obviously - Google, Wikipedia, Facebook and Twitter) but also ones which may possibly not be quite so universally used (BBC News, Tiny URL and LinkedIn, the latter of which I regard as a professional tool and distinct from the other social media sites).
- Organissimo Jazz Forums: As an avid jazz fan I find this web-based forum very good and friendly. It was founded to promote an organ-based jazz trio (hence the name) based in Michigan, but has evolved into a very popular music discussion forum.
- Transport for London Live Bus Arrivals: This is one I use everyday as I use buses in London and the 'burbs. It's UK only but is so useful for my iPhone as I no longer have to waste time waiting for the bus that never arrives. I actually use an app on my iPhone called 'Bus Times' which is an adaptation of the Transport for London app, mainly because it's easier to use quickly.
- LibraryThing: Very useful for assembling a "core collection" of reading material. I used this for collating our core collection of dental books published in 2012 by Tomlinsons in conjunction with CILIP's Health Libraries Group.
- The Cochrane Library: Next to Medline, The Cochrane Library is one we use the most and is very important in the world of biomedical research. As its "about us" blurb succinctly puts it: "The Cochrane Library is a collection of six databases that contain different types of high-quality, independent evidence to inform healthcare decision-making, and a seventh database that provides information about groups in The Cochrane Collaboration."
- LIS-PROFESSION@JISCMAIL.AC.UK: An email-based, JISC-hosted discussion list for library and information professionals which I use increasingly and on a daily basis. It's useful to have such a sounding board to realise you are not alone in the sometimes isolated world of library and information management.
Roger Farbey is Head of Library & Knowledge Services at the British Dental Association. He is a Fellow of CILIP and manages the biggest dental library in Europe. He was awarded the MBE in 2012 for services to dental information.
Would you like to submit your Favourite Tipples suggestions to the FreePint Newsletter? Find out more »
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Hands-on Work on ROI
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Coming in July: FreePint Series: Enterprise Mobile Content Security
Are the leaders in your organisation having difficulty understanding why mobile deployment of content in the organisation is so... difficult?
Are you?
Register your interest for the next FreePint Series: Enterprise Mobile Content Security, and find out exactly why security and authentication remain the big bottlenecks for broader deployment of content onto mobile devices in organisations.
Free to all registrants:
- Buyer's Guide Report, including case studies, Q&A and commentary
- Webinar on mobile security successes and failures
- Discussion guide to support internal conversations and development.
Learn more and register »
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FreePint Features
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 FreePint Features offers the latest commentary on trends, issues and opportunities in the information world, as well as examples of how organisations use FreePint resources to raise the value of information.
Selection of the latest FreePint Features articles:
- Big Data In Action: Epilogue
By Victor Camlek on Wednesday, 19th June 2013
The FreePint Series: Big Data in Action wrapped up with a global webinar. Victor Camlek reviews the highlights of the webinar, recent interviews with key big data experts Attunity, Connotate, Linguamatics and Opera Solutions, and offers a final view of the Series.
Posted in: Information strategy - Research - Competitive intelligence - Content management - FreePint news
- Information Professionals Recharge at AIIP in Denver
By Jan Knight on Wednesday, 19th June 2013
Jan Knight spotlights some of the best sessions from the recent AIIP (Association of Independent Information Professionals) Conference, an annual event which brings together speakers and delegates interested in the unique business development and marketing needs of independent information pros. The highlights range from social capital to socialisation (tips for better small talk skills) and a provocative talk on the Power of the Unpopular. Other practical tips were gained on primary research skills, using newsletters for sales generation, creating superior websites and improving negotiation skills.
Posted in: Training
- Invitation to Confidential Conference Call on Changes in News Aggregators
By Robin Neidorf on Tuesday, 18th June 2013
Director of Research Robin Neidorf announces a conference call for FreePint Subscribers to discuss changes in the marketplace for news aggregation in a confidential forum.
Posted in: Information purchasing - Media monitoring - News sources - FreePint news
- Vendor Chaos in the Mobile World: A View from the FreePint Community of Practice
By Robin Neidorf on Friday, 14th June 2013
A challenge in the mobile space is that content vendors are all over the place, with regard to what they enable, what they can do, and how far they can support your strategy. FreePint's Community of Practice: Mobile Deployment in the Enterprise explores the reasons for this, as well as what you can do to address the chaos effectively.
Posted in: Information strategy - Mobile
- Garner Additional Research Sources with Grey Literature
By Cindy Elliott on Friday, 14th June 2013
Grey literature can offer researchers a wealth of additional information, not just in text form but video, infographics and presentations. Cindy Elliott introduces this resource which exists outside the traditional publishing model and offers some tips for incorporating grey literature into your research strategy.
Posted in: Research - Non-text sources - Search - Social media sources
- Opera Solutions: Big Data Becomes Actionable Data
By Scott Weber on Thursday, 6th June 2013
FreePint interviewed Scott Weber, who heads up Opera Solutions Government Services, specialists in turning big data into "actionable data", and found out how they can create alerts and recommendations to gain "anticipatory intelligence" that enables front-line workers to make better decisions, faster.
Posted in: Research - Competitive intelligence
- Support Career Resilience with FreePint
By Robin Neidorf on Thursday, 6th June 2013
Keeping skills and expertise current, and even ahead of the curve, is essential to ensure that information professionals continue to play a strategic role within organisations and contribute to key areas such as business development. The new FreePint Topics are designed to highlight essential issues, products and expert opinions in the areas of compliance, ROI, sources and technology - sign in to receive free updates on each of these key areas.
Posted in: Information services management - Information strategy - Knowledge management - Research - Competitive intelligence - News sources - Social media sources - FreePint news
- The Power of Business Analysis Tools for Competitive Intelligence
By Andrew Grave on Wednesday, 5th June 2013
Andrew Grave discusses how the use of strategy tools such as SWOT and PESTEL can help sharpen competitive intelligence analysis and describes how a lesser-known tool, Porter's Five Forces, has come of age and can be used. He concludes by looking at a situation of disruptive innovation where the tools are less useful.
Posted in: Information strategy - Research - Competitive intelligence
- ... More ...
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Missed Big Data in Action?
You can still request your complimentary copy of the FreePint Report: Buyer's Guide on Big Data.
Includes case studies, Q&A, commentary and tips on creating opportunities and successes beyond the buzzword.
Request your copy now »
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FreePint Subscription
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 Articles and reports included in a FreePint Subscription provide customer organisations with practical insight on four FreePint Topics:
Sources, Technology, ROI and Compliance.
Subscribers can click any link to login and view the full item.
If you do not yet have a FreePint Subscription, tell us a bit about your interests on this form, and we'll share information about how FreePint can help.
Recent FreePint Subscription articles and report:
- Mobile Deployment: Which Challenges for Content Vendors?
By Robin Neidorf on Wednesday, 19th June 2013
Content vendors and publishers are facing a raft of challenges as they face increasing pressure to deliver content to a wide variety mobile devices - and in a way that's engaging and entertaining as well as informative, easy-to-use and optimised for mobile workflow. Robin Neidorf reports on recent discussions in FreePint's Community of Practice: Mobile Deployment in the Enterprise which delved into the challenges of build, buy or partner and development platforms.
Posted in: Information strategy - Information purchasing - Content management - Mobile
 FreePint Report: Big Data in Action
Published on Wednesday, 19th June 2013
This collection of FreePint articles on the topic of big data covers those included in the FreePint Series: Big Data in Action. The articles explore the rise of big data, its impact on organisations and the role of information professionals - and the opportunities it creates for info pros.
Posted in: Information purchasing - Information strategy - Information purchasing - Competitive intelligence - Content management
- ProQuest Dialog: Nearly Ready for Prime Time
By Robin Neidorf on Tuesday, 18th June 2013
Robin Neidorf interviewed members of ProQuest Dialog's senior management team to find out more about the upcoming customer transition to the new ProQuest Dialog service, features and content to be included, the focus on customer experience, and future plans.
Posted in: Research - Industry sources - News sources - Scientific, technical, medical sources
- Mobile Deployment: Different Challenges for Different Content Vendors
By Robin Neidorf on Monday, 17th June 2013
FreePint's Community of Practice: Mobile Deployment in the Enterprise explores the different types of content vendors, such as aggregators and publishers, and discusses why it's important to understand their business models in order to appreciate the varying issues and challenges they face when deploying content over a mobile platform.
Posted in: Information strategy - Information purchasing - Content management - Mobile
- Prezi: Set Your Presentations Free
By Yulia Aspinall on Thursday, 13th June 2013
Prezi is rapidly gaining in popularity as a free web-based presentation tool offering a very different way to develop and present information. Yulia Aspinall examines what makes this tool popular, what it offers that PowerPoint doesn't, and how Prezi can give presenters' ideas and stories additional impact, greater memorability and lead to better audience clarity.
Posted in: Collaborative and social tools - Internal communications - PR and external communications - Visualisation
- Beyond the Pale: Researching Non-Text Resources and Grey Literature
By Cindy Elliott on Wednesday, 12th June 2013
Grey literature is material created by government, academics, non-profits and industry that exists outside the traditional publishing model. Non-text grey literature includes a wide variety of items, from audiovisual media and presentations to technical reports and tweets. Finding non-text research resources is not easy, many of the formats are non-traditional text, image or multimedia-based so they are not easily found using traditional database search tools. Cindy Elliott provides some suggestions on starting your search to find non-text grey literature.
Posted in: Research - Non-text sources - Search - Social media sources
- Financial News Publishers Take On LinkedIn and Twitter
By Penny Crossland on Tuesday, 11th June 2013
It seems that traditional print publishers have realised that if you can't beat the rapid-fire news coverage of social media platforms, you may as well join them. This was demonstrated in recent weeks by The Wall Street Journal, Bloomberg and the Financial Times, who have respectively announced and launched social media tools WSJ Profile, BloombergCurrent and fastFT to take on LinkedIn and Twitter.
Posted in: Collaborative and social tools - Financial sources - Media monitoring - Mobile - News sources - Social media sources
- BYOD... Saving Money, But At What Cost?
By James Mullan on Monday, 10th June 2013
Several FreePint editors, including myself, have written articles recently about how the idea of Bring Your Own Device (BYOD) is changing the corporate IT landscape. BYOD provides many opportunities for companies including potential cost savings, but is there a downside to BYOD that we're only now seeing? How can companies COPE?
Posted in: Information strategy - Mobile
- ThinkStoryline! - Putting the Conclusion at the Heart of the Presentation
By Yulia Aspinall on Friday, 7th June 2013
Defining customer goals and presenting research outcomes in a customer-friendly format is arguably as important as the quality of the information itself. Yulia Aspinall explores ThinkStoryline! and explains how using this approach will improve your presentations, leading to higher customer satisfaction and customers gaining a better understanding of the data and its implications.
Posted in: PR and external communications - Research - Visualisation
 FreePint Report: Product Review of D&B360
Published on Friday, 31st May 2013
Sophie Alexander reviews D&B360 and finds it an easy-to-use and intuitive sales intelligence tool that provides a current, accurate and well rounded view of companies, contacts and prospects. By providing access to the world's largest platform for real-time Dun & Bradstreet data it can be used to clean, maintain and add value to your existing CRM data.
Posted in: Information purchasing - Research - Company sources - Government sources - Industry sources
- Source Update June 2013: What's Happening with ProQuest?
By Anne Jordan on Thursday, 6th June 2013
This month's additions and takedowns in ProQuest, researched and compiled by Anne Jordan.
Posted in: Information purchasing - Research - Search
- Managing Knowledge in Uncertain Times
By James Mullan on Thursday, 6th June 2013
Knowledge has always been viewed as being valuable within law firms. However, the ways in which knowledge is created and managed are often poor and not taken as seriously as they should be internally. But in an economy where the only certainty is uncertainty, the importance of knowledge, especially around building competitive advantage, has never been greater.
Posted in: Collaborative and social tools - Knowledge management - Legal sources - Social media sources
- Q&A with Opera Solutions: Making Big Data Smaller
By Scott Weber on Thursday, 6th June 2013
The big data ecosystem is growing exponentially and the task of grappling with the data is becoming correspondingly more complex. FreePint met Scott Weber of Opera Solutions Government Services to find out how its team of scientists and engineers turns huge datasets into "anticipatory intelligence" to allow organisations to take smarter actions.
Posted in: Information strategy - Research - Competitive intelligence
- Dow Jones Product X - RIP Factiva?
By Tim Buckley Owen on Wednesday, 5th June 2013
Dow Jones looks set to subsume Factiva into its new portal, Product X, which will also include The Wall Street Journal, Barron's and Dow Jones Institutional News, plus risk & compliance and research & analysis products. Dow Jones stresses the value-add of unifying all this content, but some customers seem concerned about the loss of a separate Factiva, which has seen rapid expansion in content and functionality in recent years. Dow Jones is to explain its plans at the forthcoming Special Libraries Association conference, but meanwhile a recent News Corporation investor presentation has hinted at the scale of the change.
Posted in: Information purchasing - Research - Company sources - Financial sources - News sources - Search - Subscription management
- Source Update June 2013: What's Happening with Nexis?
By Anne Jordan on Wednesday, 5th June 2013
This month's additions and takedowns in Nexis, researched and compiled by Anne Jordan.
Posted in: Information purchasing - Research - News sources - Search
- Good Guy, Bad Guy - Privacy Spells Opportunity
By Tim Buckley Owen on Wednesday, 5th June 2013
As Bloomberg continues its damage limitation exercise following use of customer data by some of its journalists, two commentators appear to take opposing views on the future of privacy. But whether you believe cyber-privacy is now a lost cause or should be pursued with increasing vigour, recent developments suggest that there are plenty of opportunities for info pros to seize - in both analytics and regulatory compliance.
Posted in: Collaborative and social tools - Regulatory compliance - Competitive intelligence - Social media sources
- Source Update June 2013: What's Happening with Factiva?
By Anne Jordan on Tuesday, 4th June 2013
This month's additions and takedowns in Factiva, researched and compiled by Anne Jordan.
Posted in: Information purchasing - Research - News sources - Search
- ... More ...
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Jinfo
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 Jinfo is the central location for supporting your information career.
The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.
Latest featured vacancies in Jinfo Jobs:
- Compliance Officer - Legal - RECENT GRADUATE
LIBRARY / INFORMATION or RECORDS MANAGEMENT GRADUATE RECENTLY QUALIFIED? Do you have some legal work experience or interest? Legal Compliance Assistant required for City Law Practice... | Recruiter: Glen Recruitment | Country: United Kingdom. Full listing »
- Reference Librarian
Global law firm seeks focussed legal researcher with a first class analytical mind & a penchant for deadlines, exp in legal & business databases essential... | Recruiter: Sue Hill Recruitment and Services Limited | Country: United Kingdom. Full listing »
Browse all Jinfo Jobs »
Latest featured events in Jinfo Events:
Browse all Jinfo Events »
Next steps:
- Jinfo Update - Receive the weekly email Jinfo Update, with a complete list of the latest vacancies and events.
- Recruiting - Advertise a vacancy for just £195. 10% discount for agencies. 50% discount for registered charities.
- Running An Event - List it on Jinfo to reach a targeted audience seeking professional development opportunities.
Visit Jinfo »
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About FreePint
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FreePint supports the value of information in the enterprise.
To do so, we publish articles and reports on four FreePint Topics:
- Sources Update: Staying Informed and Aware about Sources
- Technology Update: Improving Information Work with Technology
- ROI Update: Maximising Value for Information Work and Investment
- Compliance Update: Aligning Regulation, Policy and Practice
A FreePint Subscription provides exclusive access to all premium articles, reports and packages. FreePint Features highlights latest content and comment on the information industry.
The FreePint Newsletter serves as a guide to the latest articles and reports, and highlights the value organisations get from a FreePint Subscription. View the FP Newsletter Archive and sign up for free.
To find out more about how your organisation can benefit from a FreePint Subscription, complete our online form, "How can FreePint help?"
Contribute: If you have a suggestion for an article topic, or would like to write, then find out more about contributing »
Sponsorship: Read about the range of offerings through FreePint Vendor Services »
Please note:
- The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions.
- This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Contact FreePint Support for more details.
- Product names used in FreePint are for identification purposes only, and may be trademarks of their respective owners. FreePint disclaims any and all rights in those marks. All rights reserved.
The FreePint Newsletter (ISSN 1460-7239) is published by Free Pint Limited. FreePint is a registered trademark of Free Pint Limited, registered in England and Wales. Registered Number: 3754481. Registered Office: Delaport Coach House, Lamer Lane, Wheathampstead, Herts, AL4 8RQ.
Copyright Free Pint Limited 1997-2013
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