Yulia Aspinall Developing Your Library's Operational Plan: Five Essential Steps
Jinfo Article

3rd July 2013

By Yulia Aspinall

Abstract

Yulia Aspinall explores five essential elements when developing a robust operational plan for a library's information services. Over time she has adapted and adopted areas from libraries, competitive intelligence, knowledge management and  technical services operational planning to create a specific plan tailored to the unique needs of information services.

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