Robyn Smith Proactively Defining "Value" for More Successful Communication with Stakeholders
Jinfo Article

15th October 2014

By Robyn Smith

Abstract

Following a recent FreePint Community of Practice event on the subject of value, Robyn Smith outlines key criteria to identify and define value concepts and looks at how to create a value statement using skills that already exist in every information resources group. She also highlights the importance of metrics and impact statements.

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