Product review of Softlink's Illumin (technology - search & user interface; outputs & alerts; administration)
Jinfo Article
30th September 2016
Abstract
In the third part of the product review of Softlink's Illumin, a web-based knowledge, request and enquiry management solution, Sophie Alexander gives a detailed description of search, and admin features including integration with Softlink's Liberty (ILS). She looks at custom request forms, ways of representing statistical information and the creation of a Knowledge Base.
Note: Full review (PDF) at /go/sub/report/2725
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- Article title: Product review of Softlink's Illumin (technology - search & user interface; outputs & alerts; administration)
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