Vendor customer relationships - improving conversations with vendors
Jinfo Article
5th April 2019
By Chris Porter
Abstract
Chris Porter digs into recent Jinfo perceptions about how vendors treat them as customers and asks two long-established vendors - Dow Jones and LexisNexis - and one newer market entrant - Diligencia - how they capture and respond to customer needs and requests.
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Robin Neidorf
Director of Research
robin.neidorf@jinfo.com
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