Jinfo: Product review of RefTracker (technology - search & user interface; APIs; outputs & alerts; administration)

Product review of RefTracker (technology - search & user interface; APIs; outputs & alerts; administration)
Jinfo Article

25th November 2019

Abstract

The third part of our product review of RefTracker, a browser-based solution for managing reference and information requests, provides a comprehensive overview of what's changed since we last looked at the product, how enquiries are dealt with, how clients use its API and how you can search the system. We also look at the wide range of reports that are available.

Note: Full review (PDF) at /go/sub/report/3292

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Article title: Product review of RefTracker (technology - search & user interface; APIs; outputs & alerts; administration)
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