Shimrit Janes Can you accurately track users, usage and value of your information products?
Jinfo Article

8th March 2017

By Shimrit Janes

Abstract

The relationship between usage and value remains a sore point for many information professionals. There's an assumption that increased usage is always desirable, but the reality is that usage is a far more complex beast that, if to be useful, needs to be better rooted in the context of the goals being achieved.

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