Community
Jinfo Community provides a confidential, research-based, facilitated forum for discussion with your peers on critical issues in information management and strategy.
Community is available through a Jinfo Subscription.
Key Relationships: IT, Procurement, Legal, HR
18th May 2016
Ended.
Twenty years ago, an information centre was likely to manage its own negotiations and contracts, project-manage implementations and handle user training. Today, if that centre still exists, its staff are regularly working with (or trying to avoid) colleagues in specialist departments like IT,...
More Value for Source Experts Through Mature Query Handling
10th or 12th May 2016
Ended.
Because information services are positioned as the "source experts", they need to be able to handle inbound queries for the kinds of research that end-users cannot do on their own. Jinfo has researched the range of approaches for inbound query management - from very basic email submissions to...
The Information Team with "The Right Stuff"
20th April 2016
Ended.
Can you describe the information team that has "the right stuff"? Can you build it, train it and nurture it into an uncertain future? In 2015, Jinfo conducted research on "Best Practices in Information Skills Development". During and after that project, we worked with many organisations that...
Separating Evaluation of Technology from Evaluation of Content
30th March 2016
Ended.
Our research and work with customers increasingly highlights how important it is to think about the technology of content delivery separately from the content required for research and strategy within the business. This observation runs counter to much of the history of our industry to date, in...
Sources, Technology, Value - What You Can "Own" and What You Can Influence
16th March 2016
Ended.
Information professionals bring to their work environments unique expertise in three interrelated areas: sources, technology and value. Maximise Your Success in the Organisation For maximum success you need to: Own strategy and decision-making in some areas Influence it in others,...
Make the Most of Your Organisation's Reporting Structure
17th February 2016
Ended.
No matter where in your organisation you sit, you can maximise the advantages of your position and minimise its weaknesses. Over the years of working with dozens of organisations, we at FreePint have documented many configurations, along with the pros and cons of each. Identify Characteristics...
Step One to Alignment Between IS and IT
2nd or 4th February 2016
Ended.
To create alignment between information services (IS) and information technology, it's essential for IS professionals to get into the mindset of IT professionals. How does IT work? What are its concerns and drivers? What are its measures of success? Answering these questions is particularly...
Step One to Alignment Between IS and IT (In-Person)
28th January 2016
Ended.
To create alignment between information services (IS) and information technology, it's essential for IS professionals to get into the mindset of IT professionals. How does IT work? What are its concerns and drivers? What are its measures of success? Answering these questions is particularly...
The End of an Era for News Databases?
7th January 2016
Ended.
This session is open to content buyers only. If you've been wondering about the viability of news databases and what continuing change in the sector might mean for your organisation, join this teleconference Communities of Practice session. Over the eight years since FreePint began our...
The End of an Era for News Databases?
1st or 3rd December 2015
Ended.
This session is open to content buyers only. If you've been wondering about the viability of news databases and what continuing change in the sector might mean for your organisation, join this teleconference Communities of Practice session. Over the eight years since FreePint began our...
Register for our next Community session:
Transforming knowledge management at BASF – GenAI and the evolution of QKnows
10th December 2025
Latest on our YouTube channel:
Read on the Blog:
December 2025 update
3rd December 2025
- Jinfo wins CILIP’s inaugural “McFarlane & Ward Information Management” award
4th December 2025 - December 2025 update
3rd December 2025 - Review of Matchplat – combining AI with traditional industry code searching
27th November 2025
- Team roles and AI (Community) 26th February 2026
- Team demand and AI (Community) 22nd January 2026
- Transforming knowledge management at BASF – GenAI and the evolution of QKnows (Community) 10th December 2025