Community
Jinfo Community provides a confidential, research-based, facilitated forum for discussion with your peers on critical issues in information management and strategy.
Community is available through a Jinfo Subscription.
Creating the roadmap towards information literacy
18th January 2017
Ended.
Information literacy is a key skill for today's knowledge workers, as the tools of the trade are increasingly being put into their hands. However, organisations are struggling to successfully progress their employees' capabilities. For information teams, the impact of this skills gap can mean...
State of the industry, 2017
16th January 2017
Ended.
Get your new year off to a flying start... join your peers in a discussion about Jinfo's research-based perspectives on the key challenges of 2017 and get a preview of our research agenda for the year. Topics include: The "data first" world and how to activate information expertise in...
Staking your claim - the role of information services within data analytics
16th or 17th November 2016
Ended.
Jinfo's research and work with customers has found that information services have an opportunity to play a uniquely strategic role within data analytics, based on their wealth of experience and expertise. But just what are your team's particular strengths that will prepare them for this new world?...
Together buyers and sellers face up to data analytics
25th October 2016
Ended.
The emergent world of data analytics is fraught with complexity, and the various players are starting to work out the rules of the game. Organisations are seeking to treat data and datasets as technology-neutral, wanting to reuse data in different ways and on different platforms. Users are...
Together buyers and sellers face up to data analytics (In-Person)
26th September (New York) or 17th October 2016 (London)
Ended.
The emergent world of data analytics is fraught with complexity, and the various players are starting to work out the rules of the game. Organisations are seeking to treat data and datasets as technology-neutral, wanting to reuse data in different ways and on different platforms. Users are...
Skills Crossover for Current Awareness and Data Analytics
21st September 2016
Ended.
One of the key findings from a previous Community session,"The Information Team with the 'Right Stuff'", was the need for information professionals to transpose their current skills to new contexts. Not only will this help them remain employable over time, it will also ensure their value and...
Elements of a Current Awareness Needs Assessment
12th or 14th July 2016
Ended.
Just where do you begin when looking at the current awareness needs of your organisation? Do you start with your budget? Your users? Your own needs? Is it all a shot in the dark? These questions are central to our Research Focus, "Content and Technology for Current Awareness", running from July...
Generalists or Specialists?
15th June 2016
Ended.
Do you feel pulled between the need to cultivate generalist skills in all your researchers and the need to develop specialist staff to better support higher-value services? If so, you're not alone. Many information services struggle with this tension. With limited headcount and ever-increasing...
Key Relationships: IT, Procurement, Legal, HR
18th May 2016
Ended.
Twenty years ago, an information centre was likely to manage its own negotiations and contracts, project-manage implementations and handle user training. Today, if that centre still exists, its staff are regularly working with (or trying to avoid) colleagues in specialist departments like IT,...
More Value for Source Experts Through Mature Query Handling
10th or 12th May 2016
Ended.
Because information services are positioned as the "source experts", they need to be able to handle inbound queries for the kinds of research that end-users cannot do on their own. Jinfo has researched the range of approaches for inbound query management - from very basic email submissions to...
Register for our next Community session:
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AI use cases
22nd September 2026
Latest on our YouTube channel:![]()
Read on the Blog:
July 2026 update
1st July 2026
- Content and AI – key findings from Jinfo's recent research
21st July 2026 - Vendors and AI – integration is creating a new opportunity for aggregators
9th July 2026 - July 2026 update
1st July 2026
- From AI use cases to implementation (Community) 22nd October 2026
- AI use cases (Community) 22nd September 2026
- Stakeholder value and AI: Workshop (Community) 16th July 2026