Product Review of Intelligence Plaza (Sources - Content & Coverage)
8th January 2015

Catherine Pask continues her review of market and competitive intelligence software Intelligence Plaza looking at content and coverage in the second part of the review. She describes how tailored feeds for your company are created, making sure all relevant sources can be taken into account in a single view.

Note: Full review (PDF) at /go/sub/report/2437

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Partnering For Success - Effective User Engagement Is No Accident
7th January 2015

As part of the FreePint Topic Series: Making Information Visible, Sean Smith explains why user engagement is a critical component of discovery and outlines four key steps. He also demonstrates how influencing user behaviour must be combined with the right content and technology to make an information project a success.

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Product Review of LexisNexis Publisher (Value - Competitors, Development & Pricing)
7th January 2015

Andrew Lucas concludes the FreePint product review of professional current awareness solution LexisNexis Publisher by considering the value of the service to clients as well as pricing and product maturity. He also looks at where Publisher sits in the competitive landscape.

Note: Full review (PDF) at /go/sub/report/2432

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Information Buyers Discuss the Value of News for In-Depth Research
7th January 2015

Chris Porter on the options for using news as part of in-depth research and how a recent FreePint Communities of Practice session shed light on issues from battling for budgets to requirements for archived news and for auditable news research.

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Product Review of Intelligence Plaza (Introduction, Contact Details)
6th January 2015

Catherine Pask introduces Intelligence Plaza in the first part of her review of the web-based market and competitive intelligence software. She highlights standout features such as its SharePoint integration and tailored information feeds.

Note: Full review (PDF) at /go/sub/report/2437

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What is Visibility?
6th January 2015

As the FreePint Topic Series: Making Information Visible launches, Robin Neidorf examines research into differing definitions of discovery, key components, and how information professionals are tackling issues such as technology and tools, content and user behaviour.

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Q&A with NLA media access - International Copyright and Licensing
5th January 2015

FreePint interviews Andrew Hughes, commercial director of NLA media access, to find his views on topics from international copyright and licensing to fair usage of news and the risks of non-compliance with copyright laws.

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Product Review of LexisNexis Publisher (Technology - Search, Outputs & Alerts, User Interface & Help)
5th January 2015

Andrew Lucas provides an extensive overview of the search and delivery capabilities of LexisNexis Publisher in the third part of his product review. He also looks at administration functionality in this professional alerting product which is designed to find and deliver content to end users across organisations via email, mobile devices, portals, intranets or extranets.

Note: Full review (PDF) at /go/sub/report/2432

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Developing the Right Approach for Social Collaboration
31st December 2014

The collaborative benefits of social platforms seem to be becoming more and more obvious. However, whilst many businesses have recognised that they should be using collaboration tools as part of their strategy to improve communication, there are still reports of limited uptake and usage. One of the biggest mistakes can be not providing training to your users, because organisations assume that the tools are similar to consumer tools and therefore familiar to users. This approach relies on "viral growth" when in fact there are much better ways to successfully deploy social tools.

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FreePint Report: Subscription Update for Information Services Management
31st December 2014

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