DJX - Dow Jones Responds to User Concerns
26th June 2013

FreePint's Tim Buckley Owen contacted Dow Jones to ask about customer concerns regarding the absorption of Factiva into the DJX portal (formally known as Dow Jones Product X). Georgene Huang shares some of the thinking behind Dow Jones's vision of a single, one log-in environment, providing access to the full range of content. Customers are concerned about a "one size fits all" offering of loosely connected services which may not meet the needs of many users, but Huang suggests that a comprehensive product, based on and influenced by ongoing feedback from customers, can grow the audience for the product whilst simultaneously meeting the needs of current customers.

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FreePint Report: Research with Non-Text Sources
24th June 2013

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FreePint Report: Mobile Deployment in the Enterprise
24th June 2013

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Will Hashtags Make #Facebook More Like Twitter?
24th June 2013

Facebook has recently announced that its users will be able to use hashtags to view discussion feeds and search for content. Does this move mean that Facebook is hoping to become more like Twitter and encourage Twitter users who aren't currently on Facebook to join?

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New Compliance Tools to Speed Up the Onboarding Process
24th June 2013

Keeping up with the endless flow of new regulations affecting the financial sector is a headache for compliance departments and can get in the way of conducting banking business. Information providers, too, play catch-up with the ever-changing regulatory environment, requiring information professionals to keep up-to-date and evaluate a seemingly constant flow of new compliance tools. Penny Crossland looks at two new tools launched by D&B and BankersAccuity.

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Mobile Deployment: What Do Buyers Want?
21st June 2013

Corporate users often have specific requirements and non-negotiable concerns, such as certain security levels, when purchasing content for mobile use. FreePint's Community of Practice: Mobile Deployment in the Enterprise looked into issues ranging from security to pricing, industry standards and usage flexibility.

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Sales Intelligence Comes of Age with Sales 2.0
20th June 2013

Sales tools have moved from simple spreadsheets or discrete information sets to single-view, cross-platform workflow solutions. Michael Levy explores the evolution and the technologies behind the move, such as the use of multiple independent taxonomies, semantic tagging, predictive analytics and social media. He highlights some of the key sales intelligence products such as D&B360, InsideView and OneSource iSell.

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Mobile Deployment: Which Challenges for Content Vendors?
19th June 2013

Content vendors and publishers are facing a raft of challenges as they face increasing pressure to deliver content to a wide variety mobile devices - and in a way that's engaging and entertaining as well as informative, easy-to-use and optimised for mobile workflow. Robin Neidorf reports on recent discussions in FreePint's Community of Practice: Mobile Deployment in the Enterprise which delved into the challenges of build, buy or partner and development platforms.

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FreePint Report: Big Data in Action
18th June 2013

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ProQuest Dialog: Nearly Ready for Prime Time
18th June 2013

Robin Neidorf interviewed members of ProQuest Dialog's senior management team to find out more about the upcoming customer transition to the new ProQuest Dialog service, features and content to be included, the focus on customer experience, and future plans.

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