Managing information about people
4th April 2011

In a security-conscious world it is increasingly difficult for organisations to ensure that one of their major assets – their customer details – are collected without scaring the user and are appropriate for their needs. Karen Loasby looks at the diversity of factors to take into account; from law, security and privacy, to user experience, cost and quality.

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Twitter for business intelligence
4th April 2011

Twitter is increasingly being used by businesses as part of their marketing campaigns; whether it’s for monitoring their brand, tracking their competitors or making product announcements. But to make the most of research on Twitter, an organised approach is needed that enables easy compilation of the findings. Charlene Burke shows how third party tools can be used to formulate advanced searches, track down and follow executives, search for URLs and track keywords.

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A Rose by any other name: a new approach to name authority
4th April 2011

Searching for author names in online systems is fraught with difficulty because there are so many possible variations for each name. So the Names Project promises to provide a much-needed solution for the many institutional repositories which are being developed. Amanda Hill describes the progress being made with this JISC-funded, joint British Library and Mimas project.

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FreePint Research Report: Copyright Policies and Practices 2011
27th March 2011

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Product Review of MarketVisual
17th March 2011

MarketVisual is the business relationship mapping service of IntellectSpace, a Seattle-based producer of mapping technologies. The service provides tailored knowledge maps, visualising business relationships between companies and individuals, based on three degrees of separation. It can also be used as a research tool to establish individuals' connections, corporate affiliations and shareholdings.

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Product Review of Morningstar Direct, v 3.9
17th March 2011

Morningstar Direct's vast data libraries are accompanied by proprietary articles and commentary for a qualitative view. The platform also includes an extensive regulatory filings database. Designed for institutional use, the product is a one-stop shop for developing, selecting and monitoring investments.

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Selected Sources for Emerging Markets: China
14th March 2011

DocuTicker editors contribute brief articles to FUMSI on conducting research with grey literature - reports from government agencies, think tanks, research institutes and public interest organisations.

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Confidence Grows on Copyright
12th March 2011

Preview of FreePint Research Report: Copyright Policies and Practices 2011

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The people have spoken: Tapping into the collective intelligence of social media to brainstorm a new project
1st March 2011

Tapping into the collective intelligence that’s out there in social media is a great way to brainstorm when starting a new research project. Twitter, Facebook, LinkedIn and blogs are particularly useful, as are social media search engines such as Social Mention and Whos Talkin. But, as Andrew Rieder explains, you have to be prepared to invest time in building up relationships if you want to get the most out of these sites.

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SharePoint and the South Bank Centre: using analogies to sell a story
1st March 2011

Changing the technology behind an intranet is a difficult enough task, but doing it while keeping the intranet running is even more challenging. In part two of his article on implementing SharePoint to deliver the BBC’s intranet, Gateway, Nic Price describes the gradual approach they took by introducing MySites, blogging and search as the foundation on which to build.

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