Jinfo survey - current awareness and intelligence 2020 (part 3 - satisfaction with primary suppliers)
20th September 2019

In addition to gathering information about how information teams think about current awareness overall, we use our annual survey to gauge satisfaction with primary suppliers. In the third part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we look at customer satisfaction with primary suppliers of current awareness solutions such as Nexis.com and Dow Jones' Factiva.

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Webinar deck - measuring your service based on value and impact
19th September 2019

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Jinfo survey - current awareness and intelligence 2020 (part 2 - system components)
19th September 2019

In the second part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we look at which components are part of the provision of current awareness to an organisation and any premium products licensed for current awareness. In addition, we examine no-cost sources used, such as competitor websites and social media, as well as content aggregation platforms.

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Jinfo survey - current awareness and intelligence 2020 (part 1 - introduction)
18th September 2019

Jinfo has been surveying its customers about their preferences in relation to news aggregation services and current awareness since 2007 and our latest research brings a fresh perspective to this area. In this first part, we look at some of the organisations who took part in the survey, where and how current awareness and intelligence systems are managed and deployed throughout the organisation, and how much time is taken up with providing this service.

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Community deck - Jinfo for information strategy
16th September 2019

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The ins and outs of intelligence system APIs
12th September 2019

Interest in the adoption of intelligence platforms is growing, with organisations using them to manage multiple content streams and to enable workflow collaboration around the discovery and insights generated from the analysis of the combined datasets. Jinfo takes a look at the use of APIs within intelligent systems and at some of the vendors in this area, along with their offerings.

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Measuring your service based on value and impact
7th June 2019

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Product review of Northern Light's SinglePoint (value - help & training; competitors; development; pricing)
12th September 2019

The final part of our product review of Northern Light's SinglePoint, which provides a single point of access to all of a client's internal and external research information, offers our overall view of the product, including its potential in helping clients maximise the value they get from their internal and external content. We also highlight the help and training that's available, the competitive landscape including WideNarrow and Aurora FirstLight, and the company's product development plans and pricing.

Note: Full review (PDF) at /go/sub/report/3250

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Q&A with Inzyon - adopting an "insights-based approach"
12th September 2019

Inzyon is a management consulting company dedicated to supporting customers to develop and improve their capability to identify and make use of insights in all areas of their business. Jinfo recently spoke to Gabriel Anderbjörk, CEO of the company, to find out a bit more about the company and how it helps organisations uncover their real value to enable better business decisions.

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Shedding light on emerging technologies
12th September 2019

Emerging technologies such as AI, text mining and machine learning are increasingly affecting the information environment and have a huge range of potential uses, particularly for current awareness. However, definitions of these technologies aren't always clear and in this article we attempt to explain them and how they can be used to improve processes.

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