Product review of Altmetric
26th June 2017

Read

Jinfo research on benchmarking information services (vendor relations)
26th June 2017

Based on Jinfo's research into benchmarking information services, this article looks at the findings and identifies some of the current issues and trends in vendor relationship management. It highlights three main issues that are plaguing information professionals today and how best to tackle them.

Note: Full report (PDF) at /go/sub/report/2845

Read

Are content aggregation platforms meeting your needs?
23rd June 2017

Jinfo recently ran a Community session in which the most popular aggregation platforms were scrutinised. Prior to the session, a short survey was sent out to registrants and this article outlines some of the perceived strengths and weaknesses of the most used platforms, including Acquire Media's NewsEdge, LexisNexis Newsdesk, InfoDesk, Vable, Manzama, EditorEye, Attensa, Alacra and Northern Light. It also offers some tips on choosing your aggregation platform.

Read

Jinfo research on benchmarking information services (measuring success)
23rd June 2017

Which metrics do information management professionals use to measure success in their information services departments - and which do organisations demonstrating best practice use? In the third part of the analysis of Jinfo's benchmarking research, Amy Burns digs into how you can define and measure success in terms of elements from customer satisfaction to portfolio ROI.

Note: Full report (PDF) at /go/sub/report/2845

Read

Product review of PharmaCircle Business Class Professional (value - help & training; competitors; development; pricing)
23rd June 2017

In the final part of Jinfo's review of PharmaCircle's Business Class Professional, we take a look at the value this online platform offers biopharmaceutical companies, and its development plans. Competing products, such as Thomson Reuters' Cortellis, Informa's Pharmaprojects and GlobalData are also mentioned along with our view on the customer service and pricing.

Note: Full review (PDF) at /go/sub/report/2838

Read

Market landscape - systems for legal firms
22nd June 2017

Read

Jinfo research on benchmarking information services (customers and services)
22nd June 2017

What does your information service do - and who do you do it for? In the second part of the analysis of Jinfo's benchmarking research, Robin Neidorf, Jinfo's director of research, looks at how information services define their customers, which groups are the main users of their services and how customers access their offerings.

Note: Full report (PDF) at /go/sub/report/2845

Read

Product review of PharmaCircle Business Class Professional (technology - search & user interface; outputs & alerts; administration)
22nd June 2017

In the third part of our review of PharmaCircle's Business Class Professional, an online platform for professionals in the biopharmaceutical industry, Michelle Maxwell looks at its search features, including specific module search features, application searches, such as Prospector and Spyglass, which can be used to keep track of specific company news or product events, as well as its output options and administrative capabilities.

Note: Full review (PDF) at /go/sub/report/2838

Read

Does your information team possess "radical adaptability"?
22nd June 2017

We interview LIS career specialist and information consultant Kim Dority on how information professionals can futureproof their skills and spot new trends, and how senior leaders can support their staff to work in a more innovative and entrepreneurial way.

Read

Jinfo research on benchmarking information services (understanding the environment)
21st June 2017

Reporting lines for information services and information centres provide useful insights into whether the service is centralised or decentralised and the strengths and weaknesses of those models. In the first part of the analysis of Jinfo's benchmarking survey, Robin Neidorf, Jinfo's director of research, looks at reporting lines, the four key functions of information services and the impact of complementary services.

Note: Full report (PDF) at /go/sub/report/2845

Read