Needs Analysis Model for Commodity Content
9th February 2016

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Have You Identified Your Need for Commodity Content?
9th February 2016

Carrying out a needs analysis with key stakeholders and user groups is necessary when deciding what commodity-like information is needed in an organisation. A recent Jinfo webinar focused on finding out how to create and execute a plan for determining what information is essential and this article highlights some practical steps you can take to achieve this.

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Successful Relationships Between IS and IT: Tips from the Pros
2nd December 2015

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Making Sure the Right Experts are Involved in Decision-Making
9th February 2016

Decision-making within the workplace is often a complex and drawn-out process. There can be multiple moving parts, conflicting stakeholder interests to consider, and interpersonal issues as well as technical and practical considerations. Identifying the right people to be involved in decision-making can also be a challenge. It can be difficult not to listen to those who shout the loudest, but to identify those have the expertise to assess the decision in hand. Sally Roberts discusses decision-making, how identifying experts and having the right documentation in place can help support this process, and how to create a constructive meeting room environment to aid decision-making. In particular, we look at decisions about the replacement of IT systems.

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Making the Most of Business Information to Win Work
9th February 2016

How can business intelligence aid business development? Milan Dalal of the Brook Intelligence Centre explains the role of business intelligence in areas from marketing to competitor awareness and new market entry.

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Product Review of EBSCO Discovery Service (Introduction; Key Advantages; Contact Details)
8th February 2016

EBSCO Discovery Service (EDS) is premium content supplier EBSCO's world-leading tool for searching across all an information centre's resources. In the first part of the review, our researcher, Sophie Alexander, introduces its work with partners, clients and sums up how it provides value to organisations.

Note: Full review (PDF) at /go/sub/report/2620

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Product Review of Research Monitor
1st February 2016

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Working with People Who Think Fundamentally Differently to You
29th January 2016

Collaborative intelligence can provide a useful guide to understanding how we and our colleagues handle and process information, going a long way to understanding how they "think" and to building better relationships. Scott Vine explains how this can be useful when working with peers in the IT department.

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Product Review of Key Note
29th January 2016

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Make It Easy for IT Colleagues to Work With You
29th January 2016

How can end-users better communicate IT problems such as bugs, feature requests or a need for additional training or help? Robin Neidorf reports on useful tips she learnt from Jennifer and Ben Summers of Haplo Services, and how it's changed her approach to communicating with IT colleagues.

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