Content

Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Available through a Jinfo Subscription, our reports and recorded webinars bring you practical ideas, case studies, tips and models for change.

Filter the list below:

Article

Steve Bynghall Continuous improvement - what does it mean and how do you measure it?
16th December 2019

This article looks at how to apply continuous improvement in the context of managing an information service and covers some of the foundations that need to be in place to deliver sustained improvement as well as some considerations to make it all happen.

Read

Article

Robin Neidorf Operations of an Information Centre of Excellence
12th December 2019

In the final part of our series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we take a look at operations and how it needs to be grounded in continuous improvement.

Read

Article

Robin Neidorf Commercial awareness - the toughest characteristic
11th December 2019

In the third of a series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we look at how teams cultivate commercial awareness.

Read

Article

Robin Neidorf Six characteristics of the Information Centre of Excellence - where we excel, where we need to grow
10th December 2019

In the first part of a series of articles on the characteristics of the Information Centre of Excellence, we interviewed seven information managers to better understand how they and their teams manifest these characteristics. This second article looks at the six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence.

Read

Article

Robin Neidorf Alignment with the Information Centre of Excellence model
9th December 2019

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence, using our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence. In this first part of our four-part article, we look at some of the results of this, including the several themes that emerged in relation to how the teams set information strategy.

Read

Report