News integrity and AI – building the case for premium news products
Jinfo Report
20th November 2025
Abstract
A major international study has found that AI tools are getting news wrong at alarming rates, and information managers need to take notice.
The research from the BBC and European Broadcasting Union (EBU) reveals serious quality issues that should give pause to anyone considering such a move.
This Jinfo report summarises the key findings from this research, and offers strategies on dealing with the pressure to consider AI tools as potential replacements for premium news services.
Contents:
The research from the BBC and European Broadcasting Union (EBU) reveals serious quality issues that should give pause to anyone considering such a move.
This Jinfo report summarises the key findings from this research, and offers strategies on dealing with the pressure to consider AI tools as potential replacements for premium news services.
Contents:
- Introduction
- What are the issues?
- Do premium sources still matter?
- Are things improving?
- The business risk
- Actions for information managers
- Tactical actions
- Strategic actions
- Build the case for premium products
- The bigger picture
- What next?
- References.
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About this report
- Report title: News integrity and AI – building the case for premium news products
- Pages: 11
- Link to this page
- View printable version