Veronica Fraser

Veronica worked for many years in public library services, then for the Library Association (now CILIP) before joining the Department of Health in January 1997 as NHS Library Adviser, where she was the commissioner for the initial NHS National Electronic Library for Health (NLH) programme and the first NHS Copyright Licence for England.

More recently she was Head of Knowledge Management, Public Enquiries and Complaints for the Department of Health in its Customer Service Directorate, and has just joined the Department"s Information Management and Governance Team to work on Freedom of Information (FOI).

Veronica was a member of the Information Services National Training Organisation and became a member of the Institute of Personnel and Development whilst job sharing. Outside the department, she is a CILIP Trustee and working towards becoming an NVQ Assessor - but secretly would like to spend all her time in her garden.

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