Product Review of LexisNexis Newsdesk (Technology - Search & User Interface; Outputs & Alerts)
1st March 2016

We put technology to the test in the third part of our product review of LexisNexis Newsdesk, the media monitoring and analytics product from the industry leading information provider. Reviewer Jan Knight goes into depth on the three primary functions of Newsdesk: Search, Analyse and Share. Advanced search options are explained, including newly-added feature LexisNexis SmartIndexing technology, that is applied to licensed content across all of the company's products. She also reveals which part of the analysis function provided her with the "wow factor".

Note: Full review (PDF) at /go/sub/report/2631

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A More Structured Way of Working with IT
1st March 2016

Working with IT in an ad hoc way can lead to misunderstandings, but taking a more structured approach can lead to a better working partnership. Steve Bynghall examines some of the more structured ways to work with the IT department, including meetings, away days, projects, governance committees and support communities.

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Impact of Mobile Working on the Digital Workplace
29th February 2016

We know about BYOD but what about the impact on work of CYOD (Choose Your Own Device) and remote working policies? Kate Lomax explores changing expectations of work, new findings about employee engagement, and how employee-owned devices can increase productivity.

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Product Review of LexisNexis Newsdesk (Sources - Content & Coverage)
29th February 2016

In the second part of our product review of media monitoring and analytics product LexisNexis Newsdesk, researcher Jan Knight outlines the advantages of being owned by the  industry leading information provider and gives a detailed breakdown of type and range of content provided, from both traditional and social media. She also includes coverage of countries and multiple language sources.

Note: Full review (PDF) at /go/sub/report/2631

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Product Review of LexisNexis Newsdesk (Introduction; Key Advantages; Contact Details)
26th February 2016

LexisNexis Newsdesk is the media monitoring and analytics product from the industry-leading provider of online information and technology tools. Reviewer Jan Knight covers the acquisition of the company that launched what was the first such tool to aggregate news and social media in one product, and summarises how its "almost real-time" market intelligence capacity provides value to its audience.

Note: Full review (PDF) at /go/sub/report/2631

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Where Does Information Services Sit in Your Organisation? And Why Does it Matter?
25th February 2016

Information professionals' placement and structure within their organisations can vary wildly from organisation to organisation, and even from year to year. There are a number of pros and cons inherent to every setup, and being able to identify what those are is a good first step to making the most of your own unique configuration. We report from a recent Jinfo Community session "Make the Most of Your Organisation's Reporting Structure".

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Insider Knowledge - Researching South Africa (Domestic Sources)
25th February 2016

This article focuses on domestic South African resources of company, business and economic information and highlights key sources of information published in English as business information consultant Colin Smith shares his knowledge on researching the country.

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Product Review of PrivCo
24th February 2016

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When Do Information Services Projects Belong on the IT Side?
24th February 2016

Tim Barlow discusses where the border should be drawn between the work of the information services (IS) and information technology (IT) teams. His experience is that "mission creep" on IT-related projects can be a problem in the IS team. He outlines a series of recommendations for ensuring tasks don't fall beyond the technical ability or strategic scope of the IS team and how to identify what should be carried out by IT colleagues.

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Model - Understanding IT Characteristics
23rd February 2016

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