Q&A with EBSCO - Insight and Investment in Visibility
11th March 2015

FreePint interviewed Kate Lawrence, vice president of user research at EBSCO, about the company's ongoing and planned research into the corporate and student market and the digital landscapes they inhabit. The interview covers changing digital expectations, the importance of motivation when identifying types of users, and whether tools such as Google and Wikipedia have a role to play in search.

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Product Review of AdisInsight (Drugs - Value Proposition and Competitor Landscape)
9th March 2015

In Part 7 of his product review of Springer's new AdisInsight drug information platform, Ashish Shukla looks at the value of the coverage of the drugs R&D database, including how it can demonstrate commercial opportunities. This comprehensive repository contains scientific profiles of more than 30,000 drugs. Competitors include Cortelli's, Pharmaprojects and Medtrack.

Note: Full review (PDF) at /go/sub/report/2468

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Product Review of Minesoft PatBase
9th March 2015

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Source Update for Nexis
6th March 2015

The latest additions and takedowns in Nexis, researched and compiled by Anne Jordan.

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Q&A with InfoDesk - Visibility Within the Organisation
6th March 2015

Sophie Alexander spoke to Lynn Epstein (COO), Sterling Stites (CEO) and Sean Smith, vice president of marketing at InfoDesk, to find out how information can be made more visible within the organisation and some of the key discovery trends they envisage over the next few years, including insightful searching and infographics.

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Case Studies - Applying Technology to Visibility
5th March 2015

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Product Review of Minesoft PatBase (Value - Competitors, Development & Pricing)
5th March 2015

In the final part of her product review of patent database Minesoft PatBase, Robyn Smith assesses its value in helping staff to gather high quality, reliable IP information for business-critical decision making.

Note: Full review (PDF) at /go/sub/report/2461

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Source Update for ProQuest
5th March 2015

The latest additions to ProQuest, researched and compiled by Anne Jordan.

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Social Media Monitoring Update - a Market in Constant Motion
4th March 2015

FreePint returns to the topic of social media monitoring and management tools, providing an update of key changes to the major vendors and services including Radian6, Salesforce, Oracle Social Cloud, Visible Technologies, MediaVantage, and Agility. Social media marketing is also under Chris Porter's spotlight, with a look at prominent vendors including Sprout Social and Hootsuite; he also takes a look at services which focus on listening and research, such as Synthesio and Sysomos.

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Evolve Your Search Into Solve - Stop the Seven Deadly Sins
3rd March 2015

Nigel Williams of Interact Intranet describes how to go from mediocre search experiences to fantastic "solve" experiences in his article which is part of the FreePint Topic Series "Making Information Visible". He discusses the challenges in making internal content discoverable and covers seven common errors that hinder effective intranet  search, and ways to avoid and overcome them in order to evolve from simply searching for information to solving problems.

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