Driving digital and information literacy in your organisation
22nd June 2018

There is a growing interest in digital literacy in the workplace to help drive digital transformation. In this article Steve Bynghall looks at what this entails and what opportunities this provides for information professionals to add value and how they should contribute to initiatives and efforts around this subject.

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Market landscape - Clarivate Analytics
22nd June 2018

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Jinfo benchmarking research (part 1 - introduction)
20th June 2018

The old model of a centralised information or research centre which acts as the gatekeeper of high-quality resources no longer reflects what's happening in most organisations today. However, there is still a need for experts on third-party sources and measuring the value of information resources so as part of this year's research Jinfo decided to document how information expertise is applied in different organisations, irrespective of industry, team size or whether they have a formal information centre. This article outlines how we set about carrying out the research, and how we were able to extract meaningful data from our findings.

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Jinfo model - scaling services and capacity management
19th June 2018

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Q&A with Clarivate Analytics - a leading source of quality curated research content and tools
18th June 2018

Clarivate Analytics is a global leader in the provision of insights and analytics and has many established brands including Web of Science, EndNote, InCites, Cortellis, Derwent, CompuMark, MarkMonitor and Techstreet. Jinfo recently interviewed Jan Reichelt, newly-appointed managing director of Clarivate's citation index and discovery platform Web of Science, to find out a bit more about the company's flagship products, including its newest acquisitions, Kopernio and Publons.

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How to optimise resources and influence your content budget
15th June 2018

In larger organisations, one of the most significant budget items for an information centre is external content. This is a largely misunderstood cost as many perceive digital content to be cheaper than print. In this article Barbara Reissland takes a look at how to prove the ROI and value of externally published content as a resource, through elements such as usage statistics and other metrics.

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Jinfo model - maturity model for query management
12th June 2018

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Establishing meaningful usage metrics for benchmarking
11th June 2018

Usage and adoption metrics are often used by information services and knowledge professionals to measure the success of their service or platforms. However, such metrics may have questionable value when benchmarked against other organisations because the numbers are often not directly comparable and have little meaning outside the context of the organisation they are from. Qualitative comparisons tend to have more value. In this article Steve Bynghall looks at how to get the most value from metrics and improve your information service.

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A deeper dive into Porter's Five Forces
8th June 2018

We recently gave an overview of the frameworks researchers can use to help them structure their work and this article explores further Porter's Five Forces model and how it can be used to address important questions by giving tips on the best primary and secondary sources available. It also covers the threat of new entrants and substitutes, bargaining powers of buyers and the competitive landscape.

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Community deck - improving information team workflow and operations
7th June 2018

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