Jinfo model - maturity model for query management
12th June 2018

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Establishing meaningful usage metrics for benchmarking
11th June 2018

Usage and adoption metrics are often used by information services and knowledge professionals to measure the success of their service or platforms. However, such metrics may have questionable value when benchmarked against other organisations because the numbers are often not directly comparable and have little meaning outside the context of the organisation they are from. Qualitative comparisons tend to have more value. In this article Steve Bynghall looks at how to get the most value from metrics and improve your information service.

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A deeper dive into Porter's Five Forces
8th June 2018

We recently gave an overview of the frameworks researchers can use to help them structure their work and this article explores further Porter's Five Forces model and how it can be used to address important questions by giving tips on the best primary and secondary sources available. It also covers the threat of new entrants and substitutes, bargaining powers of buyers and the competitive landscape.

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Community deck - improving information team workflow and operations
7th June 2018

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Community deck - Jinfo for information strategy
6th June 2018

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Webinar deck - can you cope with continuous reinvention?
6th June 2018

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Can you cope with continuous reinvention?
19th February 2018

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Product review of NewsEdge (value - help & training; competitors; development; pricing)
5th June 2018

In the final part of our new product review of Acquire Media's NewsEdge, we look at the key benefits of the product including the value provided by its relevant and authoritative global news content, as well as its recently added mobile offering. We also look at the help and training on offer, pricing information, plans for advancing the product as well as competitors such as Attensa, Factiva and LexisNexis Newsdesk.

Note: Full review (PDF) at /go/sub/report/3006

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Jinfo discovery report 2018
4th June 2018

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Upgrade communication skills to reshape business interactions
4th June 2018

Successful information teams have developed the skills needed to communicate with team members as well as understand information needs and deliver executive-level results. These skills include active listening as well as presenting clear and actionable results. A recent Jinfo Community session looked at what it takes to be an effective team and provided specific actions you can use to upgrade your communication skills.

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