Product review of Cipher Systems Knowledge360
Jinfo Report

23rd December 2016

Abstract

Knowledge360 is a recently-launched award-winning knowledge management (KM), competitive intelligence (CI) and workflow solution from competitive strategy consultancy Cipher Systems. It draws on Natural Language Processing (NLP) and advanced machine learning technologies to semantically analyse data, save users time, and identify trends faster. Can competitors match this CI tool's large number of capabilities across the three areas of KM, CI and workflow?

This review:

• Introduces the key advantages of Knowledge360
  
  
• Explains how it supports all phases of the intelligence process, how it can help users in top firms stay aware of latest developments and save time
  
  
• Looks at what made it the first winner of a prestigious SCIP industry endorsement
  
  
• Analyses the advantages of its use of next-generation semantic technology over a taxonomy
  
  
• Looks at the benefits of it being hosted in a secure cloud-based environment
  
  
• Tests out the tools which allow users complete customisation
  
  
• Looks in detail at the technology in Knowledge360, particularly its advanced semantic search capability that ensures more comprehensive searches and eliminates the need for a formalised taxonomy
  
  
• Covers use of widgets and new features that allow users to quantify the qualitative value that they are providing
  
  
• Looks at the help and training available
  
  
• Details the five pricing models
  
  
• Discusses product maturity and forthcoming developments
  
  
• Identifies competitors including Digimind, the M-Brain Group, Northern Light's SinglePoint and NewsEdge.

Reviewed by Sophie Alexander

Update: A new review of this product is available here »

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