Jinfo Subscription Report Jinfo benchmarking report - finance and insurance
Jinfo Report

16th February 2018

Tweet about this item on Twitter


This report shows Jinfo's benchmarking data on information services based on data collected through January 2018.

In addition to review of the full dataset of 33 respondents, this report looks at results specific to the seven respondents from the financial services and insurance industry.

The financial services industry was added as a Phase 2 of Jinfo's benchmarking efforts of 2017. Doing so enabled us to work in Phase 1 on refining the approach and then in this phase on expanding it to an additional industry. Further industry-specific reporting to come in future phases.

In this report, we present the findings on areas including:

  • Reporting lines
  • Departmental structure
  • Services within the information centre
  • Customer sets of the information centre
  • Departmental strategy setting and frequency of review of the strategy
  • Time monitoring per key activity undertaken
  • Measuring success/results
  • Budgeting and changes in budget levels
  • Sources of funding
  • Staffing ratios.

By Robin Neidorf

Content Access

Access to Jinfo articles and reports is a benefit of a Jinfo Subscription.

Does your organisation have a Jinfo Subscription?
"Yes, we subscribe"

Please sign in here so that we can check your access to this item:

MyJinfo Login



  Forgotten password?

Sign in with:

Or sign in via email:

Enter your email and we'll send you a magic link to sign you in automatically.

"Not yet"

Gain access to this report with a Jinfo Subscription. It will help your organisation:

  1. Save time and money
  2. Re-invent information services
  3. Define, measure and communicate information value

Benefits and Pricing

Jinfo Testimonials

"Don't know"

Submit the Subscription Question form to find out if someone in your organisation already has a subscription or to discuss your questions or requirements.

Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.

Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development

 « All Reports