Turn information services into a valuable strategic asset
Jinfo Blog

By Elizabeth Trudell

Abstract

Find out how Jinfo Consulting can help you turn your information services department into a valued and essential element of your organisation's success.

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Being viewed as just a "transactional resource" or a "transaction centre" - when your team's success is linked to revenue generation - can be disheartening.

So, how should you go about raising your information team's profile, so that the team's strategic value is fully recognised and used? We can help. 

Jinfo Consulting brings you insight and coaching - we'll partner with you to enhance your department's results, and sustain those results.

Read our recent case studies of information departments addressing these challenges with our help. 

Sustainable results, not unobtainable results

Jinfo Consulting is headed up by Robin Neidorf. Robin works closely with information departments to address the challenges of:

• Finding the time to do more with less

• Raising the visibility of the information department, and educating key stakeholders on the team's value and presence

• Measuring the team's impact and reporting on its value.

These challenges are not uncommon - so at Jinfo we've created a framework that allows us to face these challenges head on, and make the results sustainable.

The idea? To turn information services into a strategic asset for your business.

Read our case studies to see how Jinfo Consulting has helped businesses in this way; and get an idea of how we could help you.

• Ascending the ladder of value: we helped an information team change the way it was viewed - people didn't seem to fully understand what the team could bring to the table, and Jinfo Consulting helped reposition the team as internal consultants rather than just a "transaction centre".

• Strategic analysis and service development: Jinfo Consulting was called in to help a leader of an over-busy department in a scientific standards organisation put a strong, clear and focused plan in place. The premise was to position the department as a strategic asset to the business, so a framework was created with deadlines and accountability.

• Content portfolio management: Jinfo's expertise was needed in this case to help a team which manages vendor relations and content contracts put a sustainable solution in place that could stand the test of time - and work well regardless of staff changes.

• Reengineering research service delivery: here, Jinfo Consulting created a workshop, and helped put a structure and process in place for analysing and reengineering workflows. The aim was to help two separate departments that were merging.

Find out how Jinfo Consulting could help you, contact robin.neidorf@jinfo.com

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