Research update - Don't get stuck at "now what?"
Jinfo Blog

By Robin Neidorf

Abstract

Don't get stuck at 'now what?' - Jinfo's assessment and planning workshop shows you how to get the best of benchmarking.

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Benchmarking is just the beginning.

As proud as we are of Jinfo's benchmarking project, we know that benchmarking data can sometimes generate a "now what?" response. What do you do with these datapoints?

Jinfo Consulting's assessment and planning workshop gives you a completely personalised interpretation of benchmarking data, along with a web-based workshop to answer that pesky "now what?"

But even on your own, there's plenty you can do to leverage our benchmarking to gain greater insight:

• Compare with a real peer group: reporting structure is the leading variable defining who your real peer group is. Network with others to connect with information teams with similar reporting structures.
  
  
• Improve your own data: benchmarking data makes the most sense when you can compare it to meaningful data of your own. Start (or improve) tracking of capacity, complexity and where your investments of time really go.
  
  
• Start from value: believe it or not, it was our benchmarking project that helped us define a value-driven model to department analysis. Stop trying to translate usage statistics into value propositions; instead define what "value" means and then determine what data you need to collect to demonstrate it.

A benchmark is a snapshot in time; we care about where you go from here. A recent blog post by my colleague Claire Laybats outlines the ways we want you to succeed... and how Jinfo can help.

This item was featured in the most recent Jinfo Newsletter. The Jinfo Newsletter brings you updates on Jinfo's research, latest resources and tips. If you're not yet receiving it, register here (free).

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