Jinfo: Search Beyond the Web: When to Pick Up the Phone

Search Beyond the Web: When to Pick Up the Phone
Jinfo Article

5th July 2008

Abstract

Online search has come to dominate the information world, but there's one 19th century tool no researcher should be without - the telephone. Risa Banks reminds us of ten situations in which picking up a phone and talking to someone in person is far more effective than any other search tool.

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