James Mullan Social Media vs Collaborative Technologies
Jinfo Article

29th November 2013

By James Mullan

Abstract

How do you define social media as opposed to collaborative or social technologies? James Mullan dissects research conducted by All Things IC and Simply-Communicate into internal communications professionals' use of social media within organisations. The list of what's considered social media makes interesting reading, including tools such as Instant Messaging and SMS. Senior level support and "blocking" were also discussed.

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