Jinfo: Streamline your department using the artisan or the optimised model

Streamline your department using the artisan or the optimised model
Jinfo Article

16th May 2018

Abstract

Successful information service teams need to review, optimise and reinvent their service offerings every three years. A recent Jinfo Community session explored this topic and provided specific actions you can take to review your service and optimise your processes, using two main operational models, the artisan process and the optimised process.

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