Jinfo Subscription Report Alignment with the Information Centre of Excellence model
Jinfo Report

12th December 2019

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Abstract

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence with our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence.

In a series of four articles we look at:

  • Several themes that emerged in relation to how the teams set information strategy
  • How teams cultivate commercial awareness
  • The six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence
  • Operations and how it needs to be grounded in continuous improvement.

By Robin Neidorf

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  2. Re-invent information services
  3. Define, measure and communicate information value

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Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development
claire.laybats@jinfo.com


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